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Rookie
Posts: 2
Registered: ‎07-10-2017
Message 1 of 2 (171 Views)

Netflix completely unusable

The Netflix app on my BDP-S3200 has become completely unusable and none of your solutions have worked to get the app working again. Get a software update going on the deveice so my netflix app can stop skipping, freezing and just in general not working. This seems to be an ongoing issues with only generic advice being given by your phone support and your online support teams. This is not cool on your part, you need to do better than this Sony!

Moderator
Posts: 1,019
Registered: ‎11-04-2016
Message 2 of 2 (115 Views)

Re: Netflix completely unusable

Hi Georatm,

 

Welcome and thank you for considering the SONY Community!

 

We sincerely apologize for the inconvenience that this has caused you. Kindly send me a private message with your Event ID or reference number if you have contacted our product support team already so we can take a closer look into this matter. Hope to hear from you.

 

 

Regards,

-Erin

 

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