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Enthusiast
Posts: 1
Registered: ‎06-08-2017
Message 1 of 5 (1,525 Views)

Netflix on BDP-S3200

Netflix is always buffering on my player. The Sony support pages tell me to change the primary and secondary DNS. But I have a wireless connection and the player doesn't have an option to change either on a wirekess internet connection. What do I do?
Moderator
Posts: 376
Registered: ‎02-02-2017
Message 2 of 5 (1,482 Views)

Re: Netflix on BDP-S3200

Hi Mlhershb,

 

Welcome and thank you for considering the SONY Community!

 

We're sorry to hear that Netflix is not working properly. To isolate the issue, you may refer to the link below for troubleshooting steps:

https://help.netflix.com/article/en/node/230

 

You may also check this link out for additional information regarding Netflix issues:

https://us.en.kb.sony.com/app/answers/detail/a_id/55501/p/47329,47564,91677/c/65,66/kw/netflix%20

 

Regards,

~Ralph

 

If my post answers your question, please mark it as "Accept as Solution"

 

Rookie
Posts: 2
Registered: ‎07-10-2017
Message 3 of 5 (1,246 Views)

Re: Netflix on BDP-S3200

The solution you guys have given have not done anything to help myself and other to get Netflix to work properly. My netflix app constantly freezes, pauses and shuts off constantly. You either need to do a recall or do software updates to get the BDP-S3200 to work and stop giving faux solutions. I expect better from Sony in this regards, give us a real solution and fix netflix asap. 

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Moderator
Posts: 1,477
Registered: ‎11-04-2016
Message 4 of 5 (1,198 Views)

Re: Netflix on BDP-S3200

Hi Georatm,

 

 

Welcome to the SONY Community!

 

 

We are sorry for any inconvenience. We already replied to your post. Kindly visit this link.

 

 

Regards,

-Erin

Rookie
Posts: 2
Registered: ‎11-18-2017
Message 5 of 5 (80 Views)

Re: Netflix on BDP-S3200

I am having exactly the same issue. Have tried the "fixes" listed above on Sony website. Netflix no longer works (i.e. freezes and will not play) on my BDP-S3200. Sony how are you going to fix this?

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