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Rookie
Posts: 1
Registered: ‎09-08-2017
Message 1 of 2 (222 Views)

Sony bdv-n5200w wireless sound cuts out intermittently at random.

Sony bdv-n5200w sound cuts out intermittently at random.

It just started happening all of a sudden with no changes to anything.

It only happens with the wireless speakers.


Checked the wires.
Tried a factory reset.
Power cycling.
Secure link.

Problem persists

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Moderator
Posts: 14
Registered: ‎07-31-2017
Message 2 of 2 (123 Views)

Re: Sony bdv-n5200w wireless sound cuts out intermittently at random.

Hello Righton519,

 

Welcome to Sony Community!

 

We are very sorry for your bad experience here. Please allow us to help you and make this a better experience. You may consider performing the troubleshooting steps provided on the link below to isolate and fix the issue:

 

https://us.en.kb.sony.com/app/answers/detail/a_id/38388.

 

Best Regards,

_Bob

 

If my post answers your question, please click the button below "Accept as Solution".

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