I have a blu ray/dvd receiver Sony model HDBE370 connected through HDMI to a Sony Bravia TV. The problem is that when I go to netflix the TV don't display the close caption or subtitles from the film. I have seen the same picture in my computer or x-box and then I can get subtitles and cc. I have tryyied unsuccessfully to find the suitable setting in the receiver and/or tv.
Could somebody help me on this??? thanks in advance
If the subtitles for a particular movie do not display even after performing the steps mentioned in the above link, it may be possible that the subtitle data is not in a format supported by your BD player. Sony BIV devices support subtitles in the video overlay format. If the subtitles for the movie were uploaded by Netflix in any other format like LINE 21 broadcast format, then the subtitle will not display while playing the movie in the BIV device.