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Rookie
Posts: 1
Registered: ‎04-15-2017
Message 1 of 2 (620 Views)

don't have my original email address and can't log in

I cannot log into my playstation account because it is snding emails to the address I used to start my account. I no longr have this email. Please help

Guru
Posts: 611
Registered: ‎01-12-2014
Message 2 of 2 (595 Views)

Re: don't have my original email address and can't log in

[ Edited ]

Hello, chriscaf1000000!

Sorry to hear about this. Have you checked out this article on how to change your personal information including your email address (Sign-in ID) for your PSN account? Maybe it will help you! Smiley Happy

https://support.us.playstation.com/articles/en_US/KC_Article/How-to-Update-Personal-Information-on-y...

I think you should still be able to log in into your account with your old email address. After you've logged in with your old email address, you should be able to change your email into your new email. Or are you not able to log in with your old email address?

Best regards,

~Sony's #1 Fangirl, Esther Smit

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