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Camcorders & Action Cam

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CDL Groovin'
Groovin'
CDL
Posts: 3
Registered: ‎05-12-2013
Accepted Solution

What is a C:32:11 error code?

 
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Top 40 Artist
cmosse
Posts: 231
Registered: ‎04-05-2013

Re: What is a C:32:11 error code?

which camera do you have? Are you sure about the number? As far as I know the C:32:****** error code can be solved sometimes by removing battery for some time and then performing operation from the beginning again

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CDL Groovin'
Groovin'
CDL
Posts: 3
Registered: ‎05-12-2013

Re: What is a C:32:11 error code?

I have a Handycam DCR-HC46.  I've tried removing the battery several times for varying amounts of time (up to overnight).  This began when I was changing the cassette tape.  It opened and I removed the used tape, inserted the new one, and the error code came up.  I have tried doing this with no tape inserted, a old one and the new one.  Nothing seems to make a difference.  As soon as the unit is turned on, it cycles thru the first screen showing that it is in the tape-camera mode and then flashes the "Re-attach the power source" message, followed by the C:32:11 error code.  This camera has worked flawlessly for the last six years until Saturday when I was changing the tape as described above.  I cannot close the camera because the  auto-close feature isn't working due to the power problem.  I've tried it on the docking station as well as plugging the AC cord directly into the camera.  If I can't get this resolved, then I have a number of cassettes with which I will have to find a way to transfer the video recordings to another medium.  Any help would be appreciated.

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Sony Employee
ScottF
Posts: 154
Registered: ‎11-14-2012

Re: What is a C:32:11 error code?

[ Edited ]

 

Hi CDL, check out this article regarding this on our http://esupport.sony.com support site;
 
 
If my post answers your question, please mark it as "Accepted Solution".
 
Best Regards, Scott Fuentes
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CDL Groovin'
Groovin'
CDL
Posts: 3
Registered: ‎05-12-2013

Re: What is a C:32:11 error code?

Thanks Scott.  I have tried that solution repeatedly to no avail.  Even done numerous Reset's with the button inside the viewer area of the camera.  Nothing seems to make a difference.  Unless there is an alternative repair source, my only resolution it seems at this time is to hope the $200+ flat rate repair fee from Sony can repair the problem, or spring for a new camera.  In any event, I have to find a way to transfer videos from the many Mini DV cassettes I've used for the last six years.  If I can get this camera to work, that issue is solved...if not, then the search will be on for a reasonable transfer solution.  Let me know if you have any other ideas.

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