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Rookie
Posts: 2
Registered: ‎08-10-2017
Message 1 of 4 (461 Views)

Can't Record While USB Pluged Into Charger HDR-CX405

Just purchased the HDR-CX405 and discovered that I cannot record or view through the lens while charging. Cat Mad Has anyone come up with a work around for this ****** issue?  I'm flabbergasted that Sony will not allow you to use the camera while it is plugged into an power source.  Is this issue present on all of their camcorders?Smiley Sad

Moderator
Posts: 229
Registered: ‎04-04-2017
Message 2 of 4 (423 Views)

Re: Can't Record While USB Pluged Into Charger HDR-CX405

Hi TGPB,

 

Welcome to Sony Community!

 

We are sorry to hear this issue with your unit. Kindly check troubleshooting step from this link:
https://us.en.kb.sony.com/app/answers/detail/a_id/47313.

 

Regards,
-Jay

If my post answers your question, please mark it as "Accept as Solution"

Rookie
Posts: 2
Registered: ‎08-10-2017
Message 3 of 4 (410 Views)

Re: Can't Record While USB Pluged Into Charger HDR-CX405

That link has nothing to do with my issue Smiley Frustrated

Expert
Posts: 653
Registered: ‎02-02-2015
Message 4 of 4 (370 Views)

Re: Can't Record While USB Pluged Into Charger HDR-CX405

From the Sony Help Online Help Guide:

 

Even when connecting the AC Adaptor to this product, this product may subsidiarily use power from the battery pack depending on the environment in which you use this product.

 

I don't believe the above helps much.  I must be looking in all the wrong places to find an answer for you.  I'm finding nothing on the subject.  It is hard to believe that you can't record while having the camcorder plugged into a power outlet.

 

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