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Enthusiast
Posts: 4
Registered: ‎04-03-2017
Message 1 of 3 (330 Views)
Accepted Solution

Sony hdr xr500 video transfer to computer hard drive

[ Edited ]

Using home memories, i can't see many of the videos i've recorded with my camcorder.

 

Home memories doesn't show my videos. I can NOT transfer from cam to computer.

Is there a trick?

 

Thanks

Enthusiast
Posts: 4
Registered: ‎04-03-2017
Message 2 of 3 (291 Views)

Re: Sony hdr xr500 video transfer to computer hard drive

Oops.

I edited my previous post to show a correction which was typed in caps.

 

Moderator
Posts: 558
Registered: ‎10-21-2014
Message 3 of 3 (246 Views)

Re: Sony hdr xr500 video transfer to computer hard drive

Hi Robbiedaug,

 

Please visit the link for instructions on how to transfer videos properly using PlayMemories Home software:

http://support.d-imaging.sony.co.jp/www/disoft/int/playmemories-home/en/operation/import-cam.html.

 

For further assistance with your concern, we recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.

 

If my post answers your question, please click the "Accept as Solution" button.

 

Regards,

-Anthony

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