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CDL Enthusiast
Enthusiast
Posts: 3
Registered: ‎05-12-2013
Message 1 of 6 (13,067 Views)
Accepted Solution

What is a C:32:11 error code?

 
Expert
Posts: 272
Registered: ‎04-05-2013
Message 2 of 6 (13,048 Views)

Re: What is a C:32:11 error code?

which camera do you have? Are you sure about the number? As far as I know the C:32:****** error code can be solved sometimes by removing battery for some time and then performing operation from the beginning again

CDL Enthusiast
Enthusiast
Posts: 3
Registered: ‎05-12-2013
Message 3 of 6 (13,045 Views)

Re: What is a C:32:11 error code?

I have a Handycam DCR-HC46.  I've tried removing the battery several times for varying amounts of time (up to overnight).  This began when I was changing the cassette tape.  It opened and I removed the used tape, inserted the new one, and the error code came up.  I have tried doing this with no tape inserted, a old one and the new one.  Nothing seems to make a difference.  As soon as the unit is turned on, it cycles thru the first screen showing that it is in the tape-camera mode and then flashes the "Re-attach the power source" message, followed by the C:32:11 error code.  This camera has worked flawlessly for the last six years until Saturday when I was changing the tape as described above.  I cannot close the camera because the  auto-close feature isn't working due to the power problem.  I've tried it on the docking station as well as plugging the AC cord directly into the camera.  If I can't get this resolved, then I have a number of cassettes with which I will have to find a way to transfer the video recordings to another medium.  Any help would be appreciated.

Professional
Posts: 135
Registered: ‎11-14-2012
Message 4 of 6 (13,038 Views)

Re: What is a C:32:11 error code?

[ Edited ]

 

Hi CDL, check out this article regarding this on our http://esupport.sony.com support site;
 
 
If my post answers your question, please mark it as "Accepted Solution".
 
Best Regards, Scott Fuentes
CDL Enthusiast
Enthusiast
Posts: 3
Registered: ‎05-12-2013
Message 5 of 6 (13,031 Views)

Re: What is a C:32:11 error code?

Thanks Scott.  I have tried that solution repeatedly to no avail.  Even done numerous Reset's with the button inside the viewer area of the camera.  Nothing seems to make a difference.  Unless there is an alternative repair source, my only resolution it seems at this time is to hope the $200+ flat rate repair fee from Sony can repair the problem, or spring for a new camera.  In any event, I have to find a way to transfer videos from the many Mini DV cassettes I've used for the last six years.  If I can get this camera to work, that issue is solved...if not, then the search will be on for a reasonable transfer solution.  Let me know if you have any other ideas.

Rookie
Posts: 2
Registered: ‎08-19-2014
Message 6 of 6 (8,925 Views)

Re: What is a C:32:11 error code?

I now have the same problem with my DCR TRV 480, with error message code C32:21 and C32:23.  This is the second time it happens.  The first time was 2 months ago.  I tried everything, including the reset button.  But wow!  I finally gave up and left the compartment case open, have a running fan blowing to it for 3 days, which is supposed to dry out the moisture condensation.  Then I pressed the reset button, and binggo, it worked, until yesterday that it had the error code again.  I am going to leave it in a dryer room for a few days to see whether it makes any difference.  I treasure this camcorder just the way you treasure yours.

$200 flat fee for repair is a lot.  You probably can buy a reconditioned on thru E-Bay less than that.

 

Bing

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