which camera do you have? Are you sure about the number? As far as I know the C:32:****** error code can be solved sometimes by removing battery for some time and then performing operation from the beginning again
I have a Handycam DCR-HC46. I've tried removing the battery several times for varying amounts of time (up to overnight). This began when I was changing the cassette tape. It opened and I removed the used tape, inserted the new one, and the error code came up. I have tried doing this with no tape inserted, a old one and the new one. Nothing seems to make a difference. As soon as the unit is turned on, it cycles thru the first screen showing that it is in the tape-camera mode and then flashes the "Re-attach the power source" message, followed by the C:32:11 error code. This camera has worked flawlessly for the last six years until Saturday when I was changing the tape as described above. I cannot close the camera because the auto-close feature isn't working due to the power problem. I've tried it on the docking station as well as plugging the AC cord directly into the camera. If I can't get this resolved, then I have a number of cassettes with which I will have to find a way to transfer the video recordings to another medium. Any help would be appreciated.
Thanks Scott. I have tried that solution repeatedly to no avail. Even done numerous Reset's with the button inside the viewer area of the camera. Nothing seems to make a difference. Unless there is an alternative repair source, my only resolution it seems at this time is to hope the $200+ flat rate repair fee from Sony can repair the problem, or spring for a new camera. In any event, I have to find a way to transfer videos from the many Mini DV cassettes I've used for the last six years. If I can get this camera to work, that issue is solved...if not, then the search will be on for a reasonable transfer solution. Let me know if you have any other ideas.
I now have the same problem with my DCR TRV 480, with error message code C32:21 and C32:23. This is the second time it happens. The first time was 2 months ago. I tried everything, including the reset button. But wow! I finally gave up and left the compartment case open, have a running fan blowing to it for 3 days, which is supposed to dry out the moisture condensation. Then I pressed the reset button, and binggo, it worked, until yesterday that it had the error code again. I am going to leave it in a dryer room for a few days to see whether it makes any difference. I treasure this camcorder just the way you treasure yours.
$200 flat fee for repair is a lot. You probably can buy a reconditioned on thru E-Bay less than that.