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Moderator
Posts: 1,063
Registered: ‎08-18-2014
Message 11 of 17 (1,058 Views)

Re: Access denied to sonyrewards.com

Hi deviaron, we are currently working on enhanced security measures that may impact access from outside the United States. we're sorry if you're unable to access the website. Regards, Charlie

Enthusiast
Posts: 2
Registered: ‎12-12-2017
Message 12 of 17 (661 Views)

Re: Access denied to sonyrewards.com

So is there a resolution now ? 

 

I am travelling and curently outside the US but I was counting on using my rewards to send gifts to firends back home for the holidays.  Now, I get an access denied --- what or when is this going to be resolved ? 

Enthusiast
Posts: 3
Registered: ‎12-12-2017
Message 13 of 17 (657 Views)

Re: Access denied to sonyrewards.com

Same here!!! I'm outside the us and can't redeem any of my 3000 points. :/ 

Moderator
Posts: 127
Registered: ‎09-19-2017
Message 14 of 17 (628 Views)

Re: Access denied to sonyrewards.com

Hi Radio7 and Global7,

 

Thank you for posting in the Community. We apologize but the Sony Rewards program is not accessible to Users outside of the United States.  

 

Regards,

- Jade 

Enthusiast
Posts: 3
Registered: ‎12-12-2017
Message 15 of 17 (624 Views)

Re: Access denied to sonyrewards.com

Long story short. All points gone for good.

Sad Smiley Sad
Enthusiast
Posts: 2
Registered: ‎12-12-2017
Message 16 of 17 (593 Views)

Re: Access denied to sonyrewards.com

[ Edited ]

I need an email link to reset my password / forgot user link. I normally have it open and don't have to worry about remembering passwords or username.  Once I reset my password, I will give it to a friend in the US so that she can open and use the rewards.

 

BTW, I have tried the link in the website and I have not received any email from Sony password reset.  

 

Moderator
Posts: 127
Registered: ‎09-19-2017
Message 17 of 17 (575 Views)

Re: Access denied to sonyrewards.com

Hi Radio7, Let me send you  a private message. - Jade

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