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VS Enthusiast
Enthusiast
Posts: 7
Registered: ‎11-06-2014
Message 1 of 4 (691 Views)

Customer Service Doesn't Exist With Sony

Am I the only person that has had an absoultly terrible time with Sony's Customer Support?  I just spent 2 hours on the phone with multiple agents that refused to transfer me to the correct department.  I have been battling Sony for some time trying to get a suitable resoultion to an issue that I have been having.  After spending over $1000 on a camera I would  have expected a bit more from this company.

Moderator
Posts: 1,146
Registered: ‎01-16-2015
Message 2 of 4 (686 Views)

Re: Customer Service Doesn't Exist With Sony

Hi VS, let me send you a private message. Regards, Ella

Rookie
Posts: 3
Registered: ‎05-15-2017
Message 3 of 4 (672 Views)

Re: Customer Service Doesn't Exist With Sony

Been having the same issues with a Portable DVD player and the explosive battery problem.

Any luck on contacting a Sony person that cares ?

Highlighted
Moderator
Posts: 2,434
Registered: ‎10-20-2014
Message 4 of 4 (667 Views)

Re: Customer Service Doesn't Exist With Sony

Hi Sunlune, thanks for letting us know. Let me send you a message. Regards, Dave

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