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Enthusiast
Posts: 5
Registered: ‎07-28-2017
Message 1 of 3 (224 Views)

Customer Service Refuses to Help

[ Edited ]

No matter what I tell the Customer Service, they REFUSE to HELP!

 

They keep on telling me that I need to talk to Gracie. That would be fine except GRACIE will NOT RESPOND.

 

I keep on telling the CUSTOMER SERVICE that GRACIE will not resond, CUSTOMER SERVICE keep on insisting that I need to contact GRACIE!

 

 

 

Sony has the worst Customer Service out there.

 

UPDATE (10/14/2017):

 

I asked the Customer Service to speak with a manager 10+ times, THEY REFUSE!

Moderator
Posts: 1,055
Registered: ‎08-18-2014
Message 2 of 3 (218 Views)

Re: Customer Service Refuses to Help

Hi James007Bond, Let me send you a private message.  Thanks, Hailey

Enthusiast
Posts: 5
Registered: ‎07-28-2017
Message 3 of 3 (107 Views)

Re: Customer Service Refuses to Help

WHY I CAN NOT SPEAK WITH A MANAGER?!?!?!

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