Skip to the end of navigation

Welcome to the Community!

Customer Relations

Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted
Enthusiast
Posts: 1
Registered: ‎10-12-2017
Message 1 of 2 (506 Views)

Faulty battery back NP-FX110 for portable DVD Player DVP-FX820

Like so many other members of this community, I am faced with an enlarged lithium battery that has broken the battery pack and am having difficulty replacing it.  Yesterday I chatted online with a Sony rep who provided a phone number which I just discovered is for a repair center.  The battery pack does not need to be repaired, it needs to be replaced.  Who at Sony is authorized to appropriately resolve this issue?

  

Moderator
Posts: 2,477
Registered: ‎10-20-2014
Message 2 of 2 (498 Views)

Re: Faulty battery back NP-FX110 for portable DVD Player DVP-FX820

Hi AndreGG, Let me send you a message. Regards, Dave

Get Social

Share your ideas Watch YouTube Support Videos follow us on Twitter Visit us on Facebook