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Rookie
Posts: 1
Registered: ‎10-12-2017
Message 1 of 6 (742 Views)

NP-FX110 faulty battery pack

The battery pack for my Sony DVP-FX portable dvd player expanded and cracked the casing. I see that this is a common issue with this battery. How do I get a replacement?

Moderator
Posts: 2,476
Registered: ‎10-20-2014
Message 2 of 6 (738 Views)

Re: NP-FX110 faulty battery pack

Hi hopelint, we are sorry to hear that. Let me send you a message.

 

Regards,

Dave

Enthusiast
Posts: 1
Registered: ‎11-02-2017
Message 3 of 6 (401 Views)

Re: NP-FX110 faulty battery pack

Hello Dave, 

 

I have also experienced exactly the same problem like this today. 

I used this DVD player a couple months ago and today I realized this problem.

 

I thought the battery was off from the main unit and tried to hook it up though; it did not fit it because the battery outer case was broken due to explosion of the internal Li-Ion battery packs.  The 2 internal Li-ion battery packs were blown up and it caused the outer case broken. 

 

There were no mess nor fire explosion though; I wanted to keep the DVD player. 

So, I wonder if I can get this replacement battery at an affordable price or not?

 

Seemed to me that this product was end of life and I may not be able to get an original battery though: I am hoping that I can get some generic one. 

 

Your earliest attention on this matter will be highly appreciated. 

 

Regards, 

Moderator
Posts: 2,476
Registered: ‎10-20-2014
Message 4 of 6 (391 Views)

Re: NP-FX110 faulty battery pack

Hi best51451, 

 

Let me send you a message.

 

Regards,

Dave

Enthusiast
Posts: 1
Registered: ‎11-24-2017
Message 5 of 6 (188 Views)

Re: NP-FX110 faulty battery pack

The battery pack for my Sony DVP-FX portable dvd player expanded with aloud bang and cracked the casing. I see that this is a common issue with this battery. How do I get a replacement?

Moderator
Posts: 1,087
Registered: ‎08-18-2014
Message 6 of 6 (180 Views)

Re: NP-FX110 faulty battery pack

Hi Wiseknight13, Thanks for bringing your concern to Community. Let me send you a private message.  Regards, Hailey

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