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Apprentice
Posts: 5
Registered: ‎09-19-2017
Message 1 of 3 (618 Views)

Re: Brand new 65x930d wont turn on

sr65,

 

Thanks for posting the Limited Warranty Extension.  With my many calls to Customer Relations they never told me this.  I wonder why?????  I have filed a claim with the Bureau of Electronic and Appliance Repair.  Will keep the many unhappy Sony customers posted.  Sony needs to step up and replace the TV's with the newer model or give a full refund.

 

bcuchida

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Moderator
Posts: 241
Registered: ‎04-04-2017
Message 2 of 3 (554 Views)

Re: Brand new 65x930d wont turn on


Hi Bcuchida,

 

Welcome to Sony Community!

 

We are sorry to hear this issue with your television. You can check the items from this link. Kindly follow the troubleshooting steps from this link. https://us.en.kb.sony.com/app/answers/detail/a_id/75501.

 

Regards,
-Jay

 

If my post answers your question, please mark it as "Accept as Solution"

 

Enthusiast
Posts: 11
Registered: ‎08-22-2017
Message 3 of 3 (495 Views)

Re: Brand new 65x930d wont turn on

WE'RE ALL EXPERIENCING TERRIBLE CUSTOMER SERVICE FROM SONY.  LOOK AT MY POST BELOW.

 

http://community.sony.com/t5/Customer-Relations/XBR850C-75-quot-vertical-banding-issue-since-new/m-p...

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