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Enthusiast
Posts: 3
Registered: ‎10-08-2016
Message 131 of 138 (675 Views)

Re: SONY Financial Services Card

Boy, how about that for the ultimate insult Polorboy, when Ella wants to send you the private messages for that very valid question of why won't someone just post a public list without saying they will PM you.

 

I've been following this thread for over 4 months now and not once has there been a viable responsein the open air outside of 'let me send you a private message'. Not once for the hundreds of valid questions on 'Where can I use this card?'. Truly shameful, especially when you get wrung through the ringer to find out that nobody does. This duplicitous customer service is one heck of an ugly blot on Sony's otherwise good reputation.

 

From an otherwise dedicated and loyal Sony pro camera user who will probably now get a 'Let me PM you' note on this board.

 

 

Moderator
Posts: 2,346
Registered: ‎10-20-2014
Message 132 of 138 (628 Views)

Re: SONY Financial Services Card

Hi Garynmiller,

 

Thanks for your message. I sent you a message, please check your community inbox  

 

Regards,

Dave

Enthusiast
Posts: 3
Registered: ‎03-15-2017
Message 133 of 138 (601 Views)

Re: SONY Financial Services Card

Sorry, I didn't get the private message.
Moderator
Posts: 1,026
Registered: ‎01-16-2015
Message 134 of 138 (595 Views)

Re: SONY Financial Services Card

Hi Maleko, let me send you a private message. Regards, Ella

Rookie
Posts: 2
Registered: ‎03-31-2017
Message 135 of 138 (510 Views)

Re: SONY Financial Services Card

Honestly this is f'in ridiclous... I just had to read trhoguh 14 pages of "let me send you a PM". The sony Card by Capital One has a link to all authorized dealers you can use the card at... It the scnchrony bank ones different or something as to where it can be used. Honestly, make me have to wait for you to reply is shameful. I wanted to answer not wait hours or days for me to send u a private message that 100's of people are looking for the answer too.

Moderator
Posts: 994
Registered: ‎08-18-2014
Message 136 of 138 (495 Views)

Re: SONY Financial Services Card

Hi kevindasilva, we apologize for the inconvenience. I already sent you a private message regarding your concern. Kindly check your inbox. Thanks, Charlie

Apprentice
Posts: 10
Registered: ‎03-20-2016
Message 137 of 138 (480 Views)

Re: SONY Financial Services Card

To Sony Folks,

 

Instead of these private messages,why don't just post the Synchrony phone numbers.  Or I will do it for you

 

"Hi wrich22, For your concern, kindly contact Synchrony Bank at 1-866-893-7864 and 1-866-226-5638. Thanks, Hailey"

 

Next I will post a audio file of my convesation with Synchrony Bank, to spread the word the card is worthless. Someone please correct me if this is not true

Rookie
Posts: 2
Registered: ‎03-31-2017
Message 138 of 138 (454 Views)

Re: SONY Financial Services Card

Thansk I was about to do the same thing... All they d is say to call them..

"Thank you for contacting Sony Community. For further assistance regarding your Sony Financial Card, please contact Synchrony Bank at 1-866-893-7864 or 1-866-226-5638."

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