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Customer Relations

Posts: 1
Registered: ‎08-27-2013

Sony Experia Z broken screen



Recently i had bought a SONY experia Z 

After Few days of use ,thin hairline cracks started to appear on screen,which ultimately covered the whole screen leading the phone dead

Kindly note , i am a very careful user of phone - Not even dropped once or any kind of pressure 

When i googled abt it, i could find may users having the same issue


Service centre guys are claiming it to be a physical damage and charging 20k for it


Had it been a phyical damage , it wouldnt hv been for so many users  and i claim it to a manufacturer defect


i would like to discuss as if there are any users here so that this can be taken up forward..



Devashish meher



Top 40 Artist
Posts: 185
Registered: ‎11-14-2012

Re: Sony Experia Z broken screen

Hi Devashish. Have you reached out to the Sony Mobile community? They're the correct people to contact about this issue. You can post your concerns here. Thanks!