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Enthusiast
Posts: 2
Registered: ‎09-12-2015
Message 11 of 33 (1,045 Views)

Re: Sony KDF50WE655 blue dots on screen issue not being resolved by Sony

Hi group,

 

I'm having the same issue.  EllaC, could you send me a PM on this issue also.  I'd appreicate it very much!  Thanks.

Moderator
Posts: 1,409
Registered: ‎10-20-2014
Message 12 of 33 (1,013 Views)

Re: Sony KDF50WE655 blue dots on screen issue not being resolved by Sony

denn1911, please check your inbox. Thanks, Yuri

Enthusiast
Posts: 2
Registered: ‎11-07-2015
Message 13 of 33 (946 Views)

Re: Sony KDF50WE655 blue dots on screen issue not being resolved by Sony

I have the same issue with my 70XBR950 serial 9105834 which cost over $6000.  I know it's out of warrenty, but it's a disgrace that Sony sold a product with such a major defect.  I'm replacing the TV.  I need a major incentive to consider another Sony product.

Moderator
Posts: 1,026
Registered: ‎01-16-2015
Message 14 of 33 (943 Views)

Re: Sony KDF50WE655 blue dots on screen issue not being resolved by Sony

Hi quinnjohnj, let me send you a private message. Regards, Ella

Enthusiast
Posts: 2
Registered: ‎11-07-2015
Message 15 of 33 (935 Views)

Re: Sony KDF50WE655 blue dots on screen issue not being resolved by Sony

For anyone who has this issue.  The private message said we wont help you.

Enthusiast
Posts: 2
Registered: ‎09-12-2015
Message 16 of 33 (908 Views)

Re: Sony KDF50WE655 blue dots on screen issue not being resolved by Sony

This is extremely disappointing.  Great companies stand behind their products long term.  Sony is dropping the ball here.

Rookie
Posts: 1
Registered: ‎11-20-2015
Message 17 of 33 (868 Views)

Re: Sony KDF50WE655 blue dots on screen issue not being resolved by Sony

Hi group,

 

I'm having the same issue.  Could someone send me a PM on this issue also.  I'd appreicate it very much!  Thanks.

Enthusiast
Posts: 1
Registered: ‎03-15-2016
Message 18 of 33 (732 Views)

Re: Sony KDF50WE655 blue dots on screen issue not being resolved by Sony

Hello,

 

I never thought Sony was helping with this, can you please assist as well.

I have replaced 3 bulbs with this TV and getting blue dots the last year, spent 1600 origianlly 7 years back.

50we655. Thank you 

Moderator
Posts: 1,409
Registered: ‎10-20-2014
Message 19 of 33 (721 Views)

Re: Sony KDF50WE655 blue dots on screen issue not being resolved by Sony

Hi davesa210, I sent you a private message. Thanks, Yuri

Rookie
Posts: 1
Registered: ‎11-14-2016
Message 20 of 33 (356 Views)

Re: Sony KDF50WE655 blue dots on screen issue not being resolved by Sony

I have the same issue with my 70XBR950 , blue dots on screen.  I know it's out of warrenty, but would appreciate a feed back on maybe a fix?

Please send me a PM

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