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Specialist
Posts: 23
Registered: ‎03-18-2016
Message 81 of 139 (1,061 Views)

Re: Sony KDL70R550A TV problem

I was interviewed today by one of our news stations here in Cincinnati, Ohio.  To my surprise it has already been aired on the evening news.  I hope someone at Sony will try to solve this issue with the Panel Failures.

Apprentice
Posts: 10
Registered: ‎07-05-2015
Message 82 of 139 (1,051 Views)

Re: Sony KDL70R550A TV problem

Do you know if they will post the news clip online? If so, can you send out a link to it?

Specialist
Posts: 23
Registered: ‎03-18-2016
Message 83 of 139 (1,043 Views)

Re: Sony KDL70R550A TV problem

I'm not sure, but I will keep an eye out.  The News program is "Don't Waste Your Money" on WCPO channel 9  Cincinnati, Ohio.   Hopefully it will be on website soon ill post it when it happens.

Specialist
Posts: 23
Registered: ‎03-18-2016
Message 84 of 139 (994 Views)

Re: Sony KDL70R550A TV problem

[ Edited ]

I asked the television station about putting interview on website and he said, he is waiting response from Sony PR. If they don't contact him by this afternoon, he will put up on website.  that ***

Specialist
Posts: 23
Registered: ‎03-18-2016
Message 85 of 139 (992 Views)

Re: Sony KDL70R550A TV problem

[ Edited ]

that is ***

Enthusiast
Posts: 6
Registered: ‎01-21-2016
Message 86 of 139 (972 Views)

Re: Sony KDL70R550A TV problem

This is awesome! I am just north of Cincinnati and will keep an eye out for this! 
Thanks for the post!  Any further updates will be appreciated.

Specialist
Posts: 23
Registered: ‎03-18-2016
Message 87 of 139 (951 Views)

Re: Sony KDL70R550A TV problem

First I need to apologize for GIVING THE STATIONS WEBSITE . I WAS TOLD IN A PRIVATE MESSAGE THAT IT WAS AGAINST THE RULES OF THE FORUM.  I wish i can get a private message that would make me whole with my "Panel Failure".  Sony should feel ashamed, knowing they have a defect and won't fix that defect.

Specialist
Posts: 23
Registered: ‎03-18-2016
Message 88 of 139 (805 Views)

Re: Sony KDL70R550A TV problem

It's a terrible thing that so many are having these panel failures with probably the most expensive TVs.  There are so many topics with TV problems, and it seem that the customer service group have answers that are all the same. for instance, "can I contact you privaetly offerring a 15% discount on a television that will probably fail too.  If you break a forum rule as I did they are quick to edit and tell you about you putting a website on the page.  I recently was interviewed by a local television in Cincinnati, Ohio.  Now that interview is onYou Tube also.  I know that sony will not help you with their defect problem. I've called televion stations, written Attorney General offices.  I did get responses from my Ohio Attorney General office, which said, "they wil try to resolve the problem. Still waiting to hear from the New York Attorney General office since sony is located there in New York.  I know most of you feel helpless as i did, thinking there's no solution.  keep trying and don't give up. check with your credit card companies to see if they add extra warranties to your sony products.  "BIG SCREEN TV DIED RIGHT ATFER WARRANTY" ENDS.  That has been a big problem for so many, even if I get this resolved otherwise I will always tell others to never buy a sony product, listen to their music and movies and anyother part of their business. I hope one day that sony will feel the pain and frustration we have experienced with their products.

 

KDL70MAD

Enthusiast
Posts: 2
Registered: ‎06-20-2016
Message 89 of 139 (756 Views)

Re: Sony KDL70R550A TV problem

I am new to this forum. However I am having the exact same problem with my KDL70R55A TV. My issue just started a week ago. I've had my TV 2 years and just like everyone here I was told the panel was bad and needs replace. However The panel is not made anymore. So now I can't fix it. I have a $3000 TV 3 years old and can't fix it. I have called Sony and have a open case. They gave me the run around and eventually told me I had to contact customer relations. Guess what! they can only be contacted by email. WOW!. This is terrrrible. I am waiting on a call back. I will call them all dayeveryday  if I have too. I will not be ignored.

Moderator
Posts: 1,409
Registered: ‎10-20-2014
Message 90 of 139 (742 Views)

Re: Sony KDL70R550A TV problem

Hi mdeaglin, please check your inbox. Thanks, Yuri

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