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Rookie
Posts: 1
Registered: ‎07-26-2017
Message 1 of 79 (3,120 Views)

Sony Rewards Site

Sony Rewards won't let me view the catalog to spend my points. something appears to be very wrong with just the catalog though. all other parts of the site seem to load and respond well, but anytime I try to view the catalog i either get a 404 error, "The proxy server did not receive a timely response from the upstream server.

Reference #1.7c5ffea5.1501130375.2d6268" or just refuses to load. Looking online it appears to be a pretty common issue but no one has responded with a solution

Moderator
Posts: 1,063
Registered: ‎08-18-2014
Message 2 of 79 (3,101 Views)

Re: Sony Rewards Site

Hi tzuck91, thank you for bringing this concern to our attention. Let me send you a private message. Thanks, Charlie

Rookie
Posts: 1
Registered: ‎08-02-2017
Message 3 of 79 (3,028 Views)

Re: Sony Rewards Site

I also have this kind of problem everytime I try to access the website of Sony Rewards. The error in the website says:

 

Access Denied

You don't have permission to access "http://www.sonyrewards.com/" on this server.

Reference #18.2a3a6f3d.1501727579.88de370

 

I tried logging in both in my work and at home (through my mobile phone), but to no avail. I don't know what's going on. Please help. Thank you.

Moderator
Posts: 1,063
Registered: ‎08-18-2014
Message 4 of 79 (3,007 Views)

Re: Sony Rewards Site

Hi hellwinds, we apologize for the inconvenience this may have caused you. I sent you a private message regarding your concern. Kindly check your inbox. Thanks, Charlie

Enthusiast
Posts: 2
Registered: ‎08-05-2017
Message 5 of 79 (2,950 Views)

Re: Sony Rewards Site

Same thing happened to me.

 

You don't have permission to access "http://www.sonyrewards.com/" on this server.

Reference #18.765ffea5.1501961937.2c1f008

 

Can you help me? 

Thanks!

Moderator
Posts: 2,469
Registered: ‎10-20-2014
Message 6 of 79 (2,944 Views)

Re: Sony Rewards Site

Hi dyellw, 

 

Let me send you a message.

 

 

Regards,

Dave 

Rookie
Posts: 1
Registered: ‎08-14-2017
Message 7 of 79 (2,782 Views)

Re: Sony Rewards Site

I have same problem.

please help me.

Enthusiast
Posts: 2
Registered: ‎08-05-2017
Message 8 of 79 (2,781 Views)

Re: Sony Rewards Site

In my case it's because I used to live in USA and moved to Canada but I still have an american account but I cannot access from Canada. It's only available for legal residents in USA.

Does the same apply to you?

Moderator
Posts: 1,146
Registered: ‎01-16-2015
Message 9 of 79 (2,774 Views)

Re: Sony Rewards Site

Hi tsw2k, let me send you a private message. Regards, Ella

Moderator
Posts: 1,146
Registered: ‎01-16-2015
Message 10 of 79 (2,773 Views)

Re: Sony Rewards Site

Hi dyellw, let me send you a private message as well. Regards, Ella

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