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Moderator
Posts: 2,434
Registered: ‎10-20-2014
Message 41 of 65 (549 Views)

Re: Sony Rewards Site

Hello raptorcruz, we are working on enhanced security measures that may impact access from outside the United States. we're sorry if you're unable to access the website.

 

Regards, Dave

Enthusiast
Posts: 5
Registered: ‎09-24-2017
Message 42 of 65 (539 Views)

Re: Sony Rewards Site

"we are working on enhanced security measures"

For how long?  It's been months already.


And that still doesn't explain why the website is inaccessible even from within the US.

 

What does Sony Rewards currently have in plan for people to use their points?

No one even answers the phone anymore.

Moderator
Posts: 1,057
Registered: ‎08-18-2014
Message 43 of 65 (495 Views)

Re: Sony Rewards Site

Hi raptorcruz, Sorry about this. Please check back on Sony Rewards website regularly. Thanks, Hailey

Enthusiast
Posts: 5
Registered: ‎09-24-2017
Message 44 of 65 (489 Views)

Re: Sony Rewards Site

Hailey, did you read the post?  How can I check the website if it doesn't even work.
What does Sony Rewards currently have in plan for people to use their points?

I have been trying for months and months and it doesn't work.

You can't even call the 1-800-222-7669 number because all it says is "Welcome to Sony Customer Support. Please call 239-768-7602".

You call that 239 number and it's for Sony sales purchase.  I ask for Sony Rewards and they just reference me back to the same 800 number.

So what does Sony Rewards currently have in plan for people to use their points?  Or is it purposefully being avoided so that people are not able to use their points?

Apologizing does not help with being able to use our earned points.  Just give us a real solution or answer please.

Moderator
Posts: 1,057
Registered: ‎08-18-2014
Message 45 of 65 (473 Views)

Re: Sony Rewards Site

Hi raptorcruz, Let me send you a private message.  Thanks, Hailey

Rookie
Posts: 1
Registered: ‎09-26-2017
Message 46 of 65 (463 Views)

Re: Sony Rewards Site

I'm unable to access the website, what seems to be the problem?

Moderator
Posts: 1,063
Registered: ‎08-18-2014
Message 47 of 65 (438 Views)

Re: Sony Rewards Site

Hi Daenoura, we are currently working on enhanced security measures that may impact access from outside the United States. we're sorry if you're unable to access the website. Regards, Charlie

Rookie
Posts: 3
Registered: ‎10-02-2017
Message 48 of 65 (342 Views)

Re: Sony Rewards Site

I'm facing the same problem as well.
Reference #1.7c5ffea5.1501130375.2d6268
Rookie
Posts: 3
Registered: ‎10-02-2017
Message 49 of 65 (343 Views)

Re: Sony Rewards Site

I'm facing the same problem as well.
Reference #1.7c5ffea5.1501130375.2d6268
Access Denied.
Moderator
Posts: 1,146
Registered: ‎01-16-2015
Message 50 of 65 (337 Views)

Re: Sony Rewards Site

Hi Storm_Rider360,

 

Currently, we are working on enhanced security measures that may impact access from outside the United States. we're sorry if you're unable to access the website. 

 

Thank you, - Jade

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