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Rookie
Posts: 2
Registered: ‎11-28-2017
Message 1 of 8 (614 Views)

Unable to log into Sony Rewards Account

Hi, Ive manage to get some reward points that I want to spend, but when I log in, it keeps asking me for a "security question", since I havent used sony rewards for a while, I dont remeber if I in fact set a security question, or if I didnt.

 

Please, if someone has some advice to help, Id appreciate it.

 

Thanks.

Moderator
Posts: 45
Registered: ‎11-21-2017
Message 2 of 8 (589 Views)

Re: Unable to log into Sony Rewards Account

Hi liquidgykill,

 

Thank you for posting in the Community. Let me send you a private message.

 

 

Thanks,

Carl M.

Enthusiast
Posts: 3
Registered: ‎12-19-2017
Message 3 of 8 (339 Views)

Re: Unable to log into Sony Rewards Account

I need to reset my password but i dont remember my security question, If someone can help id aprecciate
Moderator
Posts: 127
Registered: ‎09-19-2017
Message 4 of 8 (331 Views)

Re: Unable to log into Sony Rewards Account

Hi paoloqui10, I sent you a private message. Please check.

 

Thank you, - Jade

Enthusiast
Posts: 2
Registered: ‎01-10-2018
Message 5 of 8 (154 Views)

Re: Unable to log into Sony Rewards Account

Ive forgotten my sony reward security question as well and need help

Moderator
Posts: 1,101
Registered: ‎08-18-2014
Message 6 of 8 (140 Views)

Re: Unable to log into Sony Rewards Account

Hi Ojibweboy12, Let me send you a private message.  Thanks, Hailey

Enthusiast
Posts: 1
Registered: ‎01-10-2018
Message 7 of 8 (123 Views)

Re: Unable to log into Sony Rewards Account

Hi, when i log in to sonyrewards it asking me for your protection and a security question but when i write the answer ( i know my answer because i wrote it on a paper before..) says that its wrong and in 4th attempt it may blocked.. then i sent a email via contact and they said, Unfortunately, we are unable to assist with the specific matter via email. i can't call for reasons.. i wanna know how can i solve this...?

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Moderator
Posts: 127
Registered: ‎09-19-2017
Message 8 of 8 (108 Views)

Re: Unable to log into Sony Rewards Account

Hi vvitcher, let me send you a private message.

 

Thanks,  -jade

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