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Rookie
Posts: 5
Registered: ‎07-09-2015
Message 21 of 51 (1,349 Views)

Re: Where to send a Subpoena

This is what I got from another LEO.....Hope it helps because this forum was never helpful!

 

SONY

From: Nguyen, Thomas [mailto:thomas_nguyen@playstation.sony.com] Sent: Monday, October 19, 2015 1:29 PM To: Baker, Dineen (USADC) Subject: RE: PlayStation subpoena

 

AUSA Baker,

 

We appreciate your contacting Sony Computer Entertainment America LLC ("SCEA") regarding how to request information.  SCEA policy requires that all law enforcement requests for PlayStation Network (“PSN”) account and other information be in the form of a properly served official subpoena/search warrant/order directed to Sony Computer Entertainment America LLC at the San Mateo, CA address (see below), and which can be better served locally in Washington, D.C. through our agent for service, Corporation Service Company ("CSC").  It is my understanding that a local address for CSC within your jurisdiction may be located at: 1090 Vermont Avenue N.W., Washington, DC 20005; more specific information might be found by calling CSC at 888-690-2882, or 866-403-5272, or on your state's website under registered corporations. 

 

Upon proper service of an official subpoena/search warrant/order, SCEA will respond as it deems appropriate. 

 

Generally, provide all information available and ask for all information it is believed SCEA may have in its possession or control that is needed pursuant to an investigation – IP address information will be provided only if that information is requested and available.  For cases where a console has been separated from its owner, it is helpful to provide the victim’s PSN account information such as username and associated email address, as well as the console serial number which is two alpha and nine numeric characters (ie: AA123456789), if known.  With this information, SCEA may be able to locate a console as well as return the PSN account that used the console to access the PSN and perhaps an IP address from where the PSN access was made.  Kindly understand that just because a console has been separated from its owner does not mean that it always is used again to access the PSN, and for this reason SCEA may not have any responsive information.  Regarding unauthorized credit card use matters, be aware that the database utilizes only the first four and last four digits of a credit card number so providing the account holder’s name and address is helpful.

 

Please feel free to contact me at the below if you require further attention

 

Respectfully,

 

 

Thomas Nguyen | Legal Specialist Sony Computer Entertainment America 2207 Bridgepointe Parkway, San Mateo, CA 94404 Thomas_Nguyen@playstation.sony.com tel: 650.655.7428

 

Moderator
Posts: 1,022
Registered: ‎01-16-2015
Message 22 of 51 (1,348 Views)

Re: Where to send a Subpoena

Hi Det1670, let me send you a private message. Regards, Ella

Enthusiast
Posts: 3
Registered: ‎01-04-2016
Message 23 of 51 (1,342 Views)

Re: Where to send a Subpoena

outstanding, thanks

Enthusiast
Posts: 1
Registered: ‎02-04-2016
Message 24 of 51 (1,202 Views)

Re: Where to send a Subpoena

Please send me this information as well. I'm investigating a report of a stolen PS4 that was used after the theft.

Moderator
Posts: 980
Registered: ‎08-18-2014
Message 25 of 51 (1,198 Views)

Re: Where to send a Subpoena

Hi SPD2r3, I sent you a private message with regards to your concern. Thanks. - Charlie

Enthusiast
Posts: 1
Registered: ‎05-12-2016
Message 26 of 51 (1,004 Views)

Re: Where to send a Subpoena

I also need the subpoena compliance address and information. I am a police officer in southeast Michigan.

Thanks,

Corporal LW Rufner
Adrian Police Department
Moderator
Posts: 1,022
Registered: ‎01-16-2015
Message 27 of 51 (991 Views)

Re: Where to send a Subpoena

Hi Lrufner, let me send you a private message. Regards, Ella

Rookie
Posts: 1
Registered: ‎05-26-2016
Message 28 of 51 (913 Views)

Re: Where to send a Subpoena

Hi, I am a police detective in Ridgeland Mississippi.  Can you please forward me the information on where to send a subpoena.  Thanks!!

Moderator
Posts: 1,022
Registered: ‎01-16-2015
Message 29 of 51 (911 Views)

Re: Where to send a Subpoena

Hi dsmartin36, let me send you a private message. Regards, Ella

Rookie
Posts: 1
Registered: ‎07-20-2016
Message 30 of 51 (705 Views)

Re: Where to send a Subpoena

I am a detective with the Collier County Sheriff's Office in Naples FL. I am investigating fraudulent credit card purchases that were made to the playstation network. Can you please provide me with the address for subpoena compliance so i can submit a subpoena for the purchase information and account holder information

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