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Enthusiast
Posts: 2
Registered: ‎03-20-2015
Message 1 of 18 (3,551 Views)

XBR-55X850B replacement LED screen

My screen on my 4k XBR-55X850B unit got cracked.  I can not find any repair shop willing to tackle the problem. It only is a month old. I did contact Sony support and they don't have the part available for replacement apparently until June/2015.  My closer Sony repair Center is SEAR's Electronic repair. They will send a tech for $90 and may charge $1000 for replacement (but part is not available yet?)

Please advice since I think the part is around $400 and labor should not be much of it , or any good Electronic repair company or getting part dirtectly from manufactor or else. 

Thank you

Moderator
Posts: 1,146
Registered: ‎01-16-2015
Message 2 of 18 (3,482 Views)

Re: XBR-55X850B replacement LED screen

Hi xpaulet101,

 

Welcome to the Sony Community!

 

Thanks for your message. I'm going to send you a private message regarding this, thanks! 

 

Regards,

 

Rookie
Posts: 1
Registered: ‎05-21-2015
Message 3 of 18 (3,133 Views)

Re: XBR-55X850B replacement LED screen

Hi. I broke my screen on my Sony xbr 55850 and was wondering if There's anyway to order a replacement, if so around what would it cost and how would I order it? Thanks.
Enthusiast
Posts: 2
Registered: ‎03-20-2015
Message 4 of 18 (3,121 Views)

Re: XBR-55X850B replacement LED screen

XBR-55X850B replacement LED screen

My screen on my 4k XBR-55X850B unit got cracked.  I can not find any repair shop willing to tackle the problem. It only is a month old. I did contact Sony support and they don't have the part available for replacement apparently until June/2015.  My closer Sony repair Center is SEAR's Electronic repair. They will send a tech for $90 and may charge $1000 for replacement (but part is not available yet?)

Please advice since I think the part is around $400 and labor should not be much of $200, or any good Electronic repair company or getting part dirtectly from manufactor or else. 

 

Check with Sony's customer support for when the will release the screen for repair.

Also go to Facebook and others and place your problem.. It is obvious Sony's 4K are very fragile...Let me know.

Moderator
Posts: 2,469
Registered: ‎10-20-2014
Message 5 of 18 (3,056 Views)

Re: XBR-55X850B replacement LED screen

[ Edited ]

Hi xpaulet01,

 

 

 

Welcome to the Sony Community! 

 

 

Please check your inbox. We've sent you a pm with regard to your concern. 

 

Moderator
Posts: 1,063
Registered: ‎08-18-2014
Message 6 of 18 (3,003 Views)

Re: XBR-55X850B replacement LED screen

Hi xpaulet01, sorry to hear about what happened to your TV. I will send you a Private Message regarding this issue. Thanks. -Charlie

Enthusiast
Posts: 1
Registered: ‎06-21-2015
Message 7 of 18 (2,868 Views)

Re: XBR-55X850B replacement LED screen

Hello, I have a similar issue, my XBR55X850B 4K TV has a cracked screen.  Have you been able to get your TV repaired?  

Moderator
Posts: 1,063
Registered: ‎08-18-2014
Message 8 of 18 (2,852 Views)

Re: XBR-55X850B replacement LED screen

Hi jgros, sorry to hear about what happened. I sent a private message regarding your concern. Please check your inbox. Thanks. -Charlie

Rookie
Posts: 1
Registered: ‎09-19-2015
Message 9 of 18 (2,599 Views)

Re: XBR-55X850B replacement LED screen

Hey CharliE10!

 

will you help me as well?

 

labour has broken my 6 month Sony KDL55W905A TV's screen and now i cannot find a replacement.

 

any suggestions would be really appreciated!

 

cheers,

b3

Apprentice
Posts: 3
Registered: ‎03-10-2017
Message 10 of 18 (1,396 Views)

Re: XBR-55X850B replacement LED screen

Send me info too... I have 2 panels that need repair xbr-75x940d

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