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First thing this morning my XBR 65x850C at power on goes into a loop that looks like a firmware update.
The four colored ****** spin,
then powers off,
powers back on
then goes to a screen that says Optimizing apps ****** of 196.
Rolls thru and restarts, Sony splash screen, Android screen and the process starts over again.
Tried soft reset. Tried to factory reset. Talked to support.
Support says should see a green light if the reset is working, never see a green light.
Powered off for 30 seconds. No joy.
Powered off for 2 mins. still no Joy.
Powered off for 30 mins. No joy.
Support says they are sending parts to 3rd party. Doesn't sound like parts, sounds like a bad firmware push.
Let me call you now.
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