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Enthusiast
Posts: 9
Registered: ‎09-12-2017
Message 11 of 18 (171 Views)

Re: kds-r60xbr2 optical block is dead

how do I do PM ? i ll send you my phone ; SKLEE333@YAHOO.COM
Enthusiast
Posts: 9
Registered: ‎09-12-2017
Message 12 of 18 (171 Views)

Re: kds-r60xbr2 optical block is dead

HOW DO I GET IN ON LAWSUIT
Enthusiast
Posts: 7
Registered: ‎09-13-2014
Message 13 of 18 (171 Views)

Re: kds-r60xbr2 optical block is dead

Yes, I was outside the warranty period, but I though they would stand behind their product better than that.  This was a well known problem by Sony, and instead of issuing a recall, they opted to just ride it out, and hope that most of the TV's made it past the warranty period before their optical blocks went out so that they didn't have to take the financial hit of recalling them all.  I was very disapointed for having dropped $5000 on a TV at the time that turned to junk 6-7 years later.  Oh, but Sony would offer me 15% off of a new one.  I just figured that they were trying to sell me another piece of junk that they wouldn't stand behind.  Go to Samsung.  You'll be far happier.

Enthusiast
Posts: 7
Registered: ‎09-13-2014
Message 14 of 18 (169 Views)

Re: kds-r60xbr2 optical block is dead

I don't know that there is a current class action suit. I just gave up on sony, licked my wounds, and moved on to Samsung. Sony is so big, they don't care about their customers.
Moderator
Posts: 1,125
Registered: ‎01-16-2015
Message 15 of 18 (156 Views)

Re: kds-r60xbr2 optical block is dead

Hi opklee, I've responded to your PM. Regards, Ella

Enthusiast
Posts: 9
Registered: ‎09-12-2017
Message 16 of 18 (151 Views)

Re: kds-r60xbr2 optical block is dead sony or you offered the other person in the email chain 15% off a new tv.... can you

see subject line

Enthusiast
Posts: 9
Registered: ‎09-12-2017
Message 17 of 18 (150 Views)

Re: kds-r60xbr2 optical block is dead

sony or you offered the other person in the email chain 15% off a new tv.... can you extend a discount ; hopefully larger since i can do 15% off at best buy
Moderator
Posts: 1,125
Registered: ‎01-16-2015
Message 18 of 18 (130 Views)

Re: kds-r60xbr2 optical block is dead

Hi opklee, let me send you a private message. Regards, Ella

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