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Newbie
USER-925996
Posts: 1
Registered: ‎11-12-2012

Camera Won't turn on

I have a DSC-W350 that will not power on. The battery appears to be charged. Do you have any suggestions as to what I should try.
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Trusted Contributor
sonymod_wi
Posts: 1,497
Registered: ‎11-12-2012

Re: Camera Won't turn on

From the description of your issue your Camera requires service, so please visit our eSupport website for repair options: http://esupport.sony.com/US/perl/service.pl
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Tuning Up
GeorgieMac
Posts: 1
Registered: ‎01-20-2014

Re: Camera Won't turn on

I bought the same in the US and after 10 days I had the same issue.  As I live in the UK there is nothing I can do about it.

 

Sounds like a common problem!

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Moderator
JackC
Posts: 552
Registered: ‎10-10-2013

Re: Camera Won't turn on

Hi USER-925996! You can try performing a manual power reset. Kindly follow the steps below.

  1. Turn off the camera.
  2. Remove the battery pack.
  3. Allow the camera to remain without power for 30 seconds.
  4. Reinsert the battery pack.
  5. Turn on the camera.

If the issue persists, the camera will require service.

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