Welcome to the Community!

Cybershot Cameras

Showing results for 
Search instead for 
Do you mean 
Posts: 1
Registered: ‎11-12-2012
Message 1 of 4 (4,992 Views)

Camera Won't turn on

I have a DSC-W350 that will not power on. The battery appears to be charged. Do you have any suggestions as to what I should try.
Trusted Contributor
Posts: 1,497
Registered: ‎11-12-2012
Message 2 of 4 (4,992 Views)

Re: Camera Won't turn on

From the description of your issue your Camera requires service, so please visit our eSupport website for repair options: http://esupport.sony.com/US/perl/service.pl
Posts: 1
Registered: ‎01-20-2014
Message 3 of 4 (4,511 Views)

Re: Camera Won't turn on

I bought the same in the US and after 10 days I had the same issue.  As I live in the UK there is nothing I can do about it.


Sounds like a common problem!

Posts: 541
Registered: ‎10-10-2013
Message 4 of 4 (4,506 Views)

Re: Camera Won't turn on

Hi USER-925996! You can try performing a manual power reset. Kindly follow the steps below.

  1. Turn off the camera.
  2. Remove the battery pack.
  3. Allow the camera to remain without power for 30 seconds.
  4. Reinsert the battery pack.
  5. Turn on the camera.

If the issue persists, the camera will require service.

Get Social

Share your ideas Watch YouTube Support Videos follow us on Twitter Visit us on Facebook