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Enthusiast
Posts: 6
Registered: ‎06-11-2017
Message 1 of 11 (341 Views)

Cyber shot DSC-RX100 doesn't charge

I have a brand new camera. I charged it up when I got it. And now I'm travelling and I wanted to charge it before finding myself out of battery when I'm on the road.

But when I put it on to charge the indicator light turns on for a few seconds (amber) then goes out.

I'm using the original adaptor and charging cable but connecting through a if adaptor because of different shaped plugs Australia vs Italy.

I'm not down to zero battery but I will be soon and would like to know why charging isn't working.
Professional
Posts: 1,845
Registered: ‎01-08-2015
Message 2 of 11 (337 Views)

Re: Cyber shot DSC-RX100 doesn't charge

Have you tried charging through the USB port on a computer?

¹ The Lens is the Thing
² 'Full Frame' is the new 'Medium Format'
³ "One good test is worth a thousand expert opinions." - Tex Johnston, Boeing 707 test pilot.
Enthusiast
Posts: 6
Registered: ‎06-11-2017
Message 3 of 11 (324 Views)

Re: Cyber shot DSC-RX100 doesn't charge

Not available I'm travelling. Only have my tablet and phone. Have tried using USB bus charging direct but same thing happens.
Enthusiast
Posts: 6
Registered: ‎06-11-2017
Message 4 of 11 (323 Views)

Re: Cyber shot DSC-RX100 doesn't charge

PS thanks for the suggestion.
Professional
Posts: 1,845
Registered: ‎01-08-2015
Message 5 of 11 (304 Views)

Re: Cyber shot DSC-RX100 doesn't charge

Have you tried the same cable and charger that you use for your smartphone?

¹ The Lens is the Thing
² 'Full Frame' is the new 'Medium Format'
³ "One good test is worth a thousand expert opinions." - Tex Johnston, Boeing 707 test pilot.
Enthusiast
Posts: 6
Registered: ‎06-11-2017
Message 6 of 11 (299 Views)

Re: Cyber shot DSC-RX100 doesn't charge

Hi yes I've tried all the cables I have with me some of which I use for phone, tablet and smart watch.

Thanks for your suggestion
Professional
Posts: 1,845
Registered: ‎01-08-2015
Message 7 of 11 (293 Views)

Re: Cyber shot DSC-RX100 doesn't charge

[ Edited ]

I presume that the camera is off when you try to charge the battery.

 

I suggest you find a local camera store that sells Sony cameras, and buy a seperate charger for the NP-BX1 battery (BC-TRX here in the US), and maybe even a spare battery. The one you get wherever you are, would almost certainly come with the appropriate plug(s).

¹ The Lens is the Thing
² 'Full Frame' is the new 'Medium Format'
³ "One good test is worth a thousand expert opinions." - Tex Johnston, Boeing 707 test pilot.
Professional
Posts: 1,845
Registered: ‎01-08-2015
Message 8 of 11 (289 Views)

Re: Cyber shot DSC-RX100 doesn't charge

It's never a bad idea to have a spare battery and an external charger.

¹ The Lens is the Thing
² 'Full Frame' is the new 'Medium Format'
³ "One good test is worth a thousand expert opinions." - Tex Johnston, Boeing 707 test pilot.
Enthusiast
Posts: 6
Registered: ‎06-11-2017
Message 9 of 11 (283 Views)

Re: Cyber shot DSC-RX100 doesn't charge

Good suggestions and may be the only option left it's not really my preference though. Already carrying more equipment paraphernalia than I would like.

And without knowing the root cause I am not confident it will solve the problem. In my nightmare I see myself buying a new battery every time one dies.

Thanks
Enthusiast
Posts: 6
Registered: ‎06-11-2017
Message 10 of 11 (281 Views)

Re: Cyber shot DSC-RX100 doesn't charge

Good suggestions and may be the only option left it's not really my preference though. Already carrying more equipment paraphernalia than I would like.

And without knowing the root cause I am not confident it will solve the problem. In my nightmare I see myself buying a new battery every time one dies.

I do have the external charger and that doesn't work for some reason. The adaptor is only working as a way to connect with a different plug. Australia and Italy use same voltage.

Thanks

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