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Enthusiast
Posts: 2
Registered: ‎05-16-2017
Message 1 of 4 (86 Views)

DSC-H300 Stuck in a loop

When the camera is turned on the settings screen is displayed. I input the settings I want and when the final ok is pressed to confirm my settings the camera turns itself off. When I turn it on again the above process is repeated.. I am unable to get out of this frustrating loop. (The camera was a gift for Christmas 2016 and has had very little use)
Moderator
Posts: 1,129
Registered: ‎03-12-2015
Message 2 of 4 (58 Views)

Re: DSC-H300 Stuck in a loop

Hi Martinradman, 

 

Welcome, and thank you for visiting Sony Community!

 

We suggest performing a manual reset. Here are the steps.

  1. Power off the camera.
  2. Remove the battery pack.
  3. Remove the button-sized lithium battery.
  4. Allow the camera to remain without power for 30 seconds.
  5. Reinsert the button-sized lithium battery.
  6. Reinsert the battery pack.
  7. Power on the camera.

If your camera is still experiencing an issue and is not resolved by performing the appropriate reset procedure, service may be required.

 

 We kindly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.

 

Regards,

Jerome

 

If my post answers your question, please mark it as "Accept as Solution"

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Enthusiast
Posts: 2
Registered: ‎05-16-2017
Message 3 of 4 (53 Views)

Re: DSC-H300 Stuck in a loop

Hi  Excuse my ignorance but where is the Button sized Lithium battery located on the DSC-H300?

Enthusiast
Posts: 32
Registered: ‎02-18-2017
Message 4 of 4 (48 Views)

Re: DSC-H300 Stuck in a loop

REMOVE 4 AA BATTERY AND SD CARD, INSERT NEW BATTERY (WITHOUT SD CARD INSERT) TURN ON CAMERA INPUT SETTING, SCREEN BLANK AND RESTART WITHIN 2 MINUTES, IF NOT RESTART AUTOMATIC THE CAMERA NEED SERVICE.

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