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Cybershot Cameras

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Newbie
vm321
Posts: 1
Registered: ‎11-12-2012
Accepted Solution

Error C:13:01

Hello, I have a Sony Cyber shot DSC-TX1 and I accidentally put the Memory Stick (Memory Stick Pro Duo) which was working perfect, on a Digital Photo Frame. After I took the Memory Stick (which didn't work on that Photo Frame) and put it back on the camera, the camera didn't recognize the Memory Stick, it keeps telling me to reinsert it. The Error that is giving me is C:13:01, is there a way to fix this? Is it going to work with a new Memory Stick? Or is there going to be something wrong with the camera?
Thank you!!


EDIT: I found something about this, but none of the solutions are useful for this case because my Memory Stick was new (2 days old) The only one that could help is the one that says that I could format the stick, but when I try that option in the camera, it won't let me. Is there another way to format the memory stick?

http://www.kb.sony.com/selfservice/micr ... mdl=DSCTX1
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Moderator
MatthewB
Posts: 2,068
Registered: ‎11-12-2012

Re: Error C:13:01

This error usually is generated because there is an issue with the contacts on the Memory Stick - do you have another Memory Stick to test? If it's only one Memory Stick with this issue check the contacts and rub them gently with a pencil eraser if necessary. Insert and reinsert the card several times to see if this clears the error. If you are still having the issue after this, and you get the same result with another Memory Stick the camera may need service so give Sony support a call and they will be happy to help:

http://esupport.sony.com/US/perl/suppor ... mdl=DSCTX1
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