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Cybershot Cameras

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Tuning Up
kiwirick
Posts: 3
Registered: ‎03-23-2013
Accepted Solution

Firmware Update for RX100

Hi,

 

Does Sony ever release firmware updates for CyberShot cameras (I have a RX100) ?  I ask because I find it altogether too easy to press the Movie button by accident. I never take movies, so would like to disable or reassign that button. It would be a good feature for a future firmware update, I think.

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Top 40 Artist
CharlieV
Posts: 1,046
Registered: ‎11-12-2012

Re: Firmware Update for RX100

Hello Richard,

 

This camera does not have those features that you asked and we do not have the information about the release of the next update.

 

Regards,

 

Charlie

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Tuning Up
kiwirick
Posts: 3
Registered: ‎03-23-2013

Re: Firmware Update for RX100

Charlie

 

Thanks for your reply.  Yes, I realize that the camera doesn't have the feature. So how do I go about suggesting to Sony that this might be a good feature to implement in a firmware upgrade ?  I'm not the only person who has an issue with the lack of a feature to disable to Movie Mode button. 

 

Thanks .... Richard

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Top 40 Artist
CharlieV
Posts: 1,046
Registered: ‎11-12-2012

Re: Firmware Update for RX100

Hi Richard,

 

We want to thank you for your valuable suggestion and will forward it to the correct department.

 

Regards,

 

Charlie

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Groovin'
DanPat1
Posts: 5
Registered: ‎04-04-2013

Re: Firmware Update for RX100

Could not agree more.  It is the weakest point of an otherwise terrific camera.  Almost daily I have started a video by the way the camera is held.  A firmware update can hopefully fix that.  I'm sure others would welcome that, as well as the afore-mentioned bracketing range extension.  Should be do-able.  Sony? 

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Groovin'
The_Waffler
Posts: 5
Registered: ‎09-13-2013

Re: Firmware Update for RX100

They've made the 'movie' button menu selectable, in the m2. (Not much help for Mk1 owners!)

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Tuning Up
kiwirick
Posts: 3
Registered: ‎03-23-2013

Re: Firmware Update for RX100

Yes, I saw that. I'm very disenchanted with Sony's attitude to firware updates. This issue is something that could very easily have been addressed via an update. Canon and other serious camera manufacturers release updates on a regular basis. Why not Sony ?  I'm certainly not going to upgrade to a RX100 II to obtain a fix for a limitation that arguably shouldn't have been in the product in the first instance. Sony - are you actually listening to your customers ?  I already have two Sony cameras, but this sort of treatment does not  influence me favourably for future Sony purchases.

 

Richard

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