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Enthusiast
Posts: 1
Registered: ‎08-12-2017
Message 1 of 3 (324 Views)

I have a DSC-WX350 camera that won't turn on or show a charge light when plugged it, it was working and just stopped..

DSC-WX350 camera just stopped turning on, and no longer shows charging light when plugged in. Tried removing battery, plugging into computer and charger, but no response. The camera is only is only a few months old and is still under warranty. I called support and they want me to send it to Precision Camera in CT, but I have heard nothing but horror stories about them...what to do?

Professional
Posts: 1,840
Registered: ‎01-08-2015
Message 2 of 3 (291 Views)

Re: I have a DSC-WX350 camera that won't turn on or show a charge light when plugged it, it was working and just stopped..

Your camera is still under warranty, so whatever you may have heard about Precision Camera wouldn't apply, because Sony will be footing the bill.

¹ The Lens is the Thing
² 'Full Frame' is the new 'Medium Format'
³ "One good test is worth a thousand expert opinions." - Tex Johnston, Boeing 707 test pilot.
Moderator
Posts: 3,352
Registered: ‎01-16-2015
Message 3 of 3 (242 Views)

Re: I have a DSC-WX350 camera that won't turn on or show a charge light when plugged it, it was working and just stopped..

Hi Optibridge

 

Welcome to Sony Community!

 

We regret to hear that camera stopped working.You may refer to this link for further assistance. https://us.en.kb.sony.com/app/answers/detail/a_id/40315/p/40096,40097,40555,92430/c/65,66/kw/wont%20...

 

If the issue is still unresolved, service may be required.

 

Regards,

Jen

 
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