Skip to the end of navigation

Welcome to the Community!

Cybershot Cameras

Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted
Rookie
Posts: 1
Registered: ‎08-12-2017
Message 1 of 2 (260 Views)

Sony DSC-W830 stops recording

My wife has a Sony DSC-W830 and whenever she attempts to make a video, the camera randomly stops filming. It could last anywhere from several seconds to minutes, but it eventually stops filming. Does anyone know what might cause this? I know temperature could be an issue, however she only films indoors of some sort and this issue starts from when she first turns the camera on. Thank you.
Moderator
Posts: 4,642
Registered: ‎03-12-2015
Message 2 of 2 (208 Views)

Re: Sony DSC-W830 stops recording

 

Hi, Znelly

 

Welcome to Sony Community! 

 

Sorry to hear this issue. If you are just using the internal memory of the camera, try to adjust the image size. You cannot record movies to internal memory when the movie image size is [1280x720(Fine)] or [1280x720(Standard)]. Make sure the internal memory/memory card has enough room for new files. You may try deleting old files or use a different memory card. To further isolate this issue, you may follow the steps here: http://docs.esupport.sony.com/dvimag/2014/DSCW830_guide/en/contents/TP0000234071.html

 

Regards,

 

Vincent 

 

 

If my post answers your question, please mark it as "Accept as Solution"

Get Social

Share your ideas Watch YouTube Support Videos follow us on Twitter Visit us on Facebook