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Posts: 2
Registered: ‎05-20-2017
Message 1 of 3 (566 Views)

Sony RX 100 I wont work



I have a Sony RX100 I and unfortunately have problems with the camera. When I try to start the camera, the screen goes white and black like this:


The Gyro works in the camera as u can see when I tilt the camera:


If I then turn off the camera, the lamp on the on/off button blink greens. When I turn on the camera again the screen wakes up again but is totalt black like this:


The objective won't back so it's stuck out folded.


Some one have a suggestion what to do? Can it be software or hardware?


Thanx for all help I can get Smiley Happy

Posts: 631
Registered: ‎10-21-2014
Message 2 of 3 (511 Views)

Re: Sony RX 100 I wont work

Hi Stich,


Please try to perform a manual reset on the camera:

    1. Remove the battery from the camera.
    2. Press and hold the power button for 30 seconds (without the battery).
    3. Insert the battery back to the camera.
    4. Turn on the camera.


If the issue is still unresolved, service may be required.


For further assistance with your concern, we recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at


If my post answers your question, please click the "Accept as Solution" button.




Posts: 2
Registered: ‎05-20-2017
Message 3 of 3 (431 Views)

Re: Sony RX 100 I wont work

I tried that way, but it sadely didnt work. Thanks for trying to help me.

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