Skip to the end of navigation

Welcome to the Community!

Dash

Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted
Enthusiast
Posts: 4
Registered: ‎08-13-2015
Message 1 of 7 (2,798 Views)
Accepted Solution

Re: My Dash is a BRICK. The website http://www.sony.com/mydash has been down for days.

Hello Everyone,

 

I'm looking at picking up a Sony Dash strictly as an alarm clock.  I know that, at this point in time, few if any of the Internet functions are going to work.  However, it is not clear to me whether a Dash will even function as an alarm clock, so I am hoping that you Dash owners might be willing to answer three questions. Cat Very Happy

 

First off, am I right in thinking that both the clock and the alarm can be programmed without WiFi access? 

 

I believe (but am not 100% sure) that, when first plugged in, the Dash does ask you to select your internet site, but if you next/cancel out of those early prompts it takes you to the default screen, which is the clock.  Is that right?  I'm guessing that if you can program the clock without network access that you can program the alarm, too, but I do not want to assume anything.  Can someone please confirm that both the clock and the alarm can be set up without Internet access?

 

Second, does the Dash want to seek network access (i.e. "phone home") on its own after the clock is set?  If so, does this interfere with the operation of either the clock or the alarm?  I'm concerned that I might be able to program the clock and set the alarm okay without network access, but that the Dash might mess up the clock/alarm settings on its own later on by seeking Sony's servers in order to update the time.

 

Finally, I was led to understand that the HID-C10 model Dash has a built-in internal button cell battery for backup.  Is this battery user-replaceable?  And does it allow the Dash to retain both clock and alarm settings?  Or does the backup battery preserve the clock setting only?

 

I would be grateful if someone could answer these questions before I take the plunge. Cat Very Happy

 

 

Moderator
Posts: 3,626
Registered: ‎10-20-2014
Message 2 of 7 (2,675 Views)

Re: My Dash is a BRICK. The website http://www.sony.com/mydash has been down for days.

Hi DashDelirium,

 

Clock and alarm can be programmed without internet. It will seek internet connection after the time was set and it will not affect the time and alarm. The battery inside of this device is replaceable however it cannot be changed easily. You will need to send it to a Sony repair shop.

 

Thanks,

>Joffrey

 

If my post answers your question, please mark it as "Accept as Solution"

Enthusiast
Posts: 4
Registered: ‎08-13-2015
Message 3 of 7 (2,657 Views)

Re: My Dash is a BRICK. The website http://www.sony.com/mydash has been down for days.

Hello,

 

Thank you very much for the reply. If you could answer these final questions, I would be grateful.

 

[quote]

Clock and alarm can be programmed without internet. It will seek internet connection after the time was set and it will not affect the time and alarm.

[/quote]

 

When the Dash seeks an Internet connection, is there an option to cancel out of it?  Or does it seek a connection quietly in the background without a huge "Seeking Internet Connection" window that is displayed on top of everything else?

 

[quote]

The battery inside of this device is replaceable however it cannot be changed easily.

[/quote]

 

Will the battery inside the HID-C10 allow the Dash to retain both clock and alarm settings?  Or clock settings only?  Finally, does the HID-B70 model of the Dash have a user-replaceable battery inside?  Or would the HID-B70 model need to be returned to Sony for battery replacement as well?

 

Please let me know.

   

 

Moderator
Posts: 3,626
Registered: ‎10-20-2014
Message 4 of 7 (2,634 Views)

Re: My Dash is a BRICK. The website http://www.sony.com/mydash has been down for days.

Hi DashDelirium,


There's one option to cancel the internet connection. You will press the RESET button at the back of the unit however all settings will be restore to the factory default settings. The battery inside will retain clock settings only. HID-B70's battery replacement will be considered repair so it needs to be returned to Sony as well.

 

Thanks,

>Joffrey

 

If my post answers your question, please mark it as "Accept as Solution"

Enthusiast
Posts: 4
Registered: ‎08-13-2015
Message 5 of 7 (2,597 Views)

Re: My Dash is a BRICK. The website http://www.sony.com/mydash has been down for days.

Hello,

 

Thank you for the reply.

 

[quote]

The battery inside [the HID-C10] will retain clock settings only.

[quote]

 

So if I want a Dash that will retain alarm settings after loss of AC power, then the HID-B70 with the internal LIthium-ion battery is the only model that will do that, is that correct?

 

 

 

 

Moderator
Posts: 3,626
Registered: ‎10-20-2014
Message 6 of 7 (2,577 Views)

Re: My Dash is a BRICK. The website http://www.sony.com/mydash has been down for days.

Hi DashDelirium,

 

Clock settings are different from alarm settings.
Both devices will retain their clock settings but Alarm settings will not if AC power is unplugged.

 

Thanks,

>Joffrey

 

If my post answers your question, please mark it as "Accept as Solution"

 

Enthusiast
Posts: 4
Registered: ‎08-13-2015
Message 7 of 7 (2,539 Views)

Re: My Dash is a BRICK. The website http://www.sony.com/mydash has been down for days.

Hello,

 

Thank you for taking the time and trouble to answer my many questions. I appreciate it very much, especially seeing as how there is little to no information on either the button cell backup battery on the HID-C10 or the Lithium-ion battery on the HID-B70 available on the Internet.

 

(Just so you know: I went back and selected "accept as solution" for all three of your replies, seeing as how I asked three different sets of questions.  However, only the first reply seems to be designated a solution.)

Get Social

Share your ideas Watch YouTube Support Videos follow us on Twitter Visit us on Facebook