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Enthusiast
Posts: 5
Registered: ‎01-15-2017
Message 21 of 51 (866 Views)

Re: Requested URL was rejected

I spent 50 minutes on the phone....being transferred from one no nothing....to another - the site is still down - and they don't seem to care....I have (2) Dash units....one works....the other I grabbed from Ebay - does not

 

Really Sony....just reboot the server....the auth work (because....try to put in a bad password....thats a different failure)

Enthusiast
Posts: 13
Registered: ‎01-02-2017
Message 22 of 51 (863 Views)

Re: Requested URL was rejected

I agree. The server is probably turned off intentionally but the lack of getting any type of quality support is so frustrating. It's such a waste of time talking to support who know absolutely nothing.
Enthusiast
Posts: 5
Registered: ‎01-15-2017
Message 23 of 51 (862 Views)

Re: Requested URL was rejected

Its funny...after being transferred to the EXACT same people- they said "we figured it out - you just need to call this number and they can register the device for you" - I called the number - vaguely familiar - it was the EXACT same voice response unit - just a different number to the same place.    The woman I spoke with said she would "escalate" and understood the issue as she was able to reproduce it.   I said "since I have you on the line - I really don't think anyone plans to look at this issue....and a week from now....it will be exactly the same" - well...its two weeks from the call - and nothing changed - I should open a psychic line

Enthusiast
Posts: 13
Registered: ‎01-02-2017
Message 24 of 51 (831 Views)

Re: Requested URL was rejected

So frustrating
Apprentice
Posts: 3
Registered: ‎10-01-2016
Message 25 of 51 (682 Views)

Re: Requested URL was rejected

Also tried vaious networks (Comcast and ATT), same failure at login (Requested URL was rejected). This looks like the same issue Sony had in 2013 and there at (9) pages of complaints before it was remedied Smiley Sad

Rookie
Posts: 3
Registered: ‎02-19-2017
Message 26 of 51 (572 Views)

Re: Requested URL was rejected

Hi, I can confirm the error exists yesterday (2017-02-18) and also today 82017-02-19).

 

SONY, please hurry up!

Apprentice
Posts: 8
Registered: ‎03-27-2013
Message 27 of 51 (502 Views)

Re: Requested URL was rejected

Hi.

 

Sony.  Please provide an update as to when your server will be fixed.

Specialist
Posts: 12
Registered: ‎05-18-2013
Message 28 of 51 (482 Views)

Re: Requested URL was rejected

I have the same problem as the other users here, in that the sony dash website rejects any attempt to login.

If I enter an incorrect password, the website recognizes that, but with the correct password, the URL is rejected.

 

I spent some time on the support online "chat" and they directed me to call the support team.  After being in the call queue for several minutes (twice), I heard someone pick up (with office type noise in the background) and they promptly hung up.  TWICE!

The online chat support was of no help.

I have five dash units that were great when they came out.  But over the years applications continue to dwindle and disappear.

 

This website login problem has occurred many times in the past, and for several months at a time.

 

When can we expect your website to regain it's functionality?

 

Moderator
Posts: 576
Registered: ‎11-04-2016
Message 29 of 51 (434 Views)

Re: Requested URL was rejected

Hi All,

 

 

Welcome and thank you for considering the SONY Community!

 

We apologize for the inconvenience that this may have caused. Our technical support team is aware of the situation and we are currently working on it as of the moment. Please wait for any announcements relating to this issue.

 

Best regards,

~Erin

 

If my post answers your question, please click the button below "Accept as Solution".

Apprentice
Posts: 8
Registered: ‎03-27-2013
Message 30 of 51 (423 Views)

Re: Requested URL was rejected

Erin,

 

Thank you for the VERY LATE update.  This has been down for almost 2 months.  Also, in your post, I don't see an "Accept as Solution" button.  I wouldn't click it anyway.  You have just confirmed what we have known for the last 2 months.  The problem is still not fixed.

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