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Groovin'
USER-983328
Posts: 8
Registered: ‎11-12-2012

Sony Dash HID-C10 - Failure to Authorize - Device and Suit Mismatch

HELP:

Sony Dash HID-C10 - Failure to Authorize - Device and Suit Mismatch

 

Thank you

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Moderator
C8AQ
Posts: 164
Registered: ‎04-09-2013

Re: Sony Dash HID-C10 - Failure to Authorize - Device and Suit Mismatch

Would you please provide me with the MAC address of your device. This address can be found at the bottom of the screen while the device boots and will have a format similar to this: 3M:44:smileyvery-happy:4:FF:34

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Groovin'
USER-983328
Posts: 8
Registered: ‎11-12-2012

Re: Sony Dash HID-C10 - Failure to Authorize - Device and Suit Mismatch

Hi,

I appreciate you responding.

I just sent you a PRIVATE MESSAGE.

Let me know if you need anything else.

Thanks again,
USER-983328
Registered: 11-12-2012

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Moderator
C8AQ
Posts: 164
Registered: ‎04-09-2013

Re: Sony Dash HID-C10 - Failure to Authorize - Device and Suit Mismatch

I did receive your PM and have made the needed changes. Please pull the power cord on your DASH for 10 seconds and plug it back in. If this does not resolve please let me know.

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