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Enthusiast
Posts: 8
Registered: ‎11-12-2012
Message 1 of 4 (2,118 Views)

Sony Dash HID-C10 - Failure to Authorize - Device and Suit Mismatch

HELP:

Sony Dash HID-C10 - Failure to Authorize - Device and Suit Mismatch

 

Thank you

Moderator
Posts: 164
Registered: ‎04-09-2013
Message 2 of 4 (2,079 Views)

Re: Sony Dash HID-C10 - Failure to Authorize - Device and Suit Mismatch

Would you please provide me with the MAC address of your device. This address can be found at the bottom of the screen while the device boots and will have a format similar to this: 3M:44Smiley Very Happy4:FF:34

Enthusiast
Posts: 8
Registered: ‎11-12-2012
Message 3 of 4 (2,066 Views)

Re: Sony Dash HID-C10 - Failure to Authorize - Device and Suit Mismatch

Hi,

I appreciate you responding.

I just sent you a PRIVATE MESSAGE.

Let me know if you need anything else.

Thanks again,
USER-983328
Registered: 11-12-2012

Moderator
Posts: 164
Registered: ‎04-09-2013
Message 4 of 4 (2,056 Views)

Re: Sony Dash HID-C10 - Failure to Authorize - Device and Suit Mismatch

I did receive your PM and have made the needed changes. Please pull the power cord on your DASH for 10 seconds and plug it back in. If this does not resolve please let me know.

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