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Emerging Star
CYBret
Posts: 9
Registered: ‎11-12-2012
Accepted Solution

"a network error has occurred" problem with YouTube

For the last few days (since the latest update) I've had the "a network error has occurred" problem with YouTube. It only affects when I try to access my youtube account stuff (subscriptions, my own videos, etc).

So what's up with that?
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Moderator
Dan_OMara
Posts: 1,291
Registered: ‎11-12-2012

Re: "a network error has occurred" problem with YouTube

Please reset your dash, and update to CP version 4.1.20. There have been updates to the method YouTube is using to stream the videos. The CP change will keep your Dash in line with the changes to YouTube.
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Emerging Star
CYBret
Posts: 9
Registered: ‎11-12-2012

Re: "a network error has occurred" problem with YouTube

I've reset it twice now and downloaded the software but I'm still getting the same error. Can you give me some more detailed instructions for doing this? Maybe I'm doing it wrong.

Thanks.
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Emerging Star
CYBret
Posts: 9
Registered: ‎11-12-2012

Re: "a network error has occurred" problem with YouTube

Well it's working now. My son was messing around with the Dash and logged me out of YouTube. When I logged back in I checked and no more "network error!"
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