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Enthusiast
Posts: 1
Registered: ‎05-28-2017
Message 1 of 1 (1,190 Views)

DPTS1 Repair

Dear Sony, I got a sony DPT S1 last October, but it does not work well these days.

 

It seems the power buttom is always pressed. When I power the device off and put it into the case, it would power on "automatically", and then switches to the power-off interface, asking whether to completely power off the device. It also happens when I use it to read documents.

 

I reseted the device to factory settings for many times, but it did not work. I thought it might be the problem of the hardware. My device is in warranty. I want to get my device repaired by sony. 

 

There question is where and how could I get the in-warrant repair? Please tell me where to get these help and should I bring with ?

 

Thanks a very much.

 

hayashi

 

20170528

 

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