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Enthusiast
Posts: 2
Registered: ‎12-28-2017
Message 1 of 2 (434 Views)

Horrible experience with DPT-RP1, tip broked inside the stylus pen, anyone has solved it?

I'm quite afraid about the problem that I had with my stylus pen, 

today when I wos writing a document the tip broke up and a part of it is still stuked inside the stylus pen.

 

I hope that there is a way to remove it without buying a new one (is 100 euro, cause I'm in Italy), there's anyone that had the same problem. Is Sony avaible to change the stylus pen for free? The product is quite expensive, as the stylus and the warranity on the stylus is not buyable for whom live in Italy. 

 

I'm quite angry, I was conviced about the sony quality product,

and now I've to change brand for digital technology.

 

 

 

Moderator
Posts: 3,571
Registered: ‎01-16-2015
Message 2 of 2 (419 Views)

Re: Horrible experience with DPT-RP1, tip broked inside the stylus pen, anyone has solved it?

Hi Alchimia84,

 

I've sent you a private message. 

 

 

Regards,

Jen

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