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Enthusiast
Posts: 13
Registered: ‎08-30-2013
Message 31 of 45 (4,411 Views)

Re: CBKZ-55FX F5 4K internal upgrade option URL for software download not working?

[ Edited ]

Thanks for the advise, I've started the process and just created an account.

 

I Can't believe that this will take 'one or two days' to be activated though!

 

The firmware updates have been pretty straight forward so this has come as a bit of a shocker!

Hopefully we'll be up and running in a few days.

 

Thanks for publishing the procedure 'bjdzyak', it seemed surprisingly difficult to find this information.

 

Cheers.

Ian

Enthusiast
Posts: 13
Registered: ‎09-07-2013
Message 32 of 45 (4,399 Views)

Re: CBKZ-55FX F5 4K internal upgrade option URL for software download not working?

The written procedure wasn't exactly as they state, but it's close.  If you get hung up anywhere, just click around a bit and it'll continue.

Expert
Posts: 303
Registered: ‎03-29-2013
Message 33 of 45 (4,284 Views)

Re: CBKZ-55FX F5 4K internal upgrade option URL for software download not working?

One small detail that I overlooked...

When you enter your serial number of the website to get your install key be sure to put PMWF5 before your serial number.  The process will go forward, but the install file you get will not work.

Expert
Posts: 237
Registered: ‎03-01-2013
Message 34 of 45 (4,169 Views)

Re: CBKZ-55FX F5 4K internal upgrade option URL for software download not working?

Having just ordered the update, I have a suggestion for Sony and their dealers.  When a customer orders a $1,000 Fimware update, I would obtain the Camera ID # from the customer's camera, place the order for the update with Sony, and supply the customer with the camera specific SD card required for the firmware update.  The current system as devised by Sony is just b_u_ll_s_hi_t.  And poor customer service by the dealer I might add.  So it would cost them $10 for an SD card, but keep customers happy.  

Richard Boghosian
Bogh AV Productions
USA
Expert
Posts: 2,501
Registered: ‎11-21-2012
Message 35 of 45 (4,147 Views)

Re: CBKZ-55FX F5 4K internal upgrade option URL for software download not working?

I'm sure everyone agrees Richard. The whole execution of it has been a total joke.
Specialist
Posts: 29
Registered: ‎03-20-2014
Message 36 of 45 (3,873 Views)

Re: CBKZ-55FX F5 4K internal upgrade option URL for software download not working?

Ive finally had my 4K upgrade activation proceedure instructions sent through and the Sony registration site has been down all day. PeterC - help!

Expert
Posts: 305
Registered: ‎11-19-2012
Message 37 of 45 (3,674 Views)

Re: CBKZ-55FX F5 4K internal upgrade option URL for software download not working?

My 4K key won't even work.  Local dealer is sorting it out with Sony for me.

Peter Corbett
Powerhouse Productions
www.php.com.au
https://vimeo.com/92718514

https://vimeo.com/92718514
Expert
Posts: 305
Registered: ‎11-19-2012
Message 38 of 45 (3,591 Views)

Re: CBKZ-55FX F5 4K internal upgrade option URL for software download not working?

All fixed. Smiley Happy Key had errors in the code.

Peter Corbett
Powerhouse Productions
www.php.com.au
https://vimeo.com/92718514

https://vimeo.com/92718514
Expert
Posts: 164
Registered: ‎07-14-2013
Message 39 of 45 (3,579 Views)

Re: CBKZ-55FX F5 4K internal upgrade option URL for software download not working?

glad you finally got it working .. Ordering mine this week .. 

on another note .. Nice Reel Peter!!

 

mark

 

Mark

Crescentmoonpictures.com
Crescent Moon Pictures, Inc.
Enthusiast
Posts: 8
Registered: ‎10-13-2013
Message 40 of 45 (3,385 Views)

Re: CBKZ-55FX F5 4K internal upgrade option URL for software download not working?

Hi all,

 

Has anyone had an issue with their internal 4K XAVC footage not going into Davinci resolve through any means possible (except an exported Quicktime file and then scene detecting)? It seems like it might be a bug but I wanted to check with you guys first.

 

Thanks

 

Nick

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