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Moderator
Posts: 751
Registered: ‎11-16-2012
Message 1 of 82 (10,222 Views)

NEW Version 8 firmware

[ Edited ]

Update:

 

AXS-R7 detailed brochure has been posted here:

http://community.sony.com/t5/F5-F55/AXS-R7-recorder-full-details/m-p/595912#U595912

 

 

Hello everyone,

 

We are happy to release version 8 firmware for both the F5, and F55 motion picture cameras. This is a major update and is required for XQD G and M series media support, XAVC Class480 (higher data rate XAVC (F5 with CBKZ-55FX)) and for the AXS-R7 recorder. This update also includes important bug fixes and improvements.

 

It is very important to note that for the F5. and F55 cameras with the serial numbers range listed below, the user cannot perform the upgrading to V8.00.

 

If your camera is within this range, please contact the Sony Service Centre at your location for further information. The serial number range is listed in the below table.

 

Again - DO NOT download and install version 8 firmware if your serial number falls within this range…..

 

Model

Serial Number

PMW-F55

100001 - 100723

500001 - 500036

PMW-F5

100001 - 100781

500001 - 500020

 

United States service centers:

 

Eastern Service Facility
Teaneck

Sony Service Center
Sony Electronics Inc.
123 W. Tryon Avenue
Teaneck, New Jersey 07666
Voice: 201-833-5300
FAX: 201-833-5312
E-mail: TeaneckService@am.sony.com

 

 

Western Service Facility
Los Angeles

Sony Service Center
Sony Electronics Inc.
2706 Media Center Drive; Suite 130
Los Angeles, California 90065
Voice: 323-352-5000
FAX: 323-352-5039
E-mail: LAService@am.sony.com

 

 

 

Non-applicable cameras can be updated by the regular firmware update procedure.

 

 

FOR EUROPE CUSTOMERS WITH CAMERAS IN ABOVE SERIAL NUMBER RANGE:

 

To allow us to proceed, please supply the following information to the following email address PrimeSupport@eu.sony.com and we will advise next steps.

 

First name

Last name

Email address

Company name if applicable

Business Phone

Country*

Which product do you own?      

Serial Number (6 digit number)

Which firmware version is currently installed?

And confirm if the CBK-55PD option installed?*

 

 

For those located in Canada please contact

 

Sony of Canada (Customer Service Solutions Group)
Service Operations
211 Placer Court
Toronto, Ontario , M2H 3H9

 

 

Sony Montreal Service Center
Sony du Canada Ltée
2886 Boulevard Daniel‐Johnson
Laval, QC H7P 5Z7

 

 

Fusion Cine
1469 Venables Street
Vancouver, BC V5L 2G1
Professional Technical Support (Vancouver)

 

 

-------------------------------------------------------------------------------------------------------------------

 

This document explains about firmware update of PMW-F55/F5 V8.00.

 

The latest firmware version of related products is below.

 

 

 

Product name

Latest firmware

Release date

PMW-F55

V8.00

This announcement

PMW-F5

V8.00

This announcement

AXS-R7

V1.0

Sep 29th, 2016

AXS-R5

V4.1

Aug 8th, 2014

RAW Viewer

V2.3

Sep 29th, 2016

AXS Utility Software

V1.3

Feb 28th, 2014

AXS- A1TS48

V2.0

Sep 29th, 2016

AXS-A512S48

V2.0

Sep 29th, 2016

AXS-A1TS24 S/N:100001-102999, 500001-502999

V1.0

Mar 17th, 2014

AXS-A1TS24 S/N:103000/503000 and newer

V2.0

Aug 11th, 2015

AXS-A512S24 S/N:100001-102999, 500001-502999

V1.0

Mar 17th, 2014

AXS-A512S24 S/N:103000/503000 and newer

V2.0

Aug 11th, 2015

 

 

 

AXS-A256S24

V2.0

Mar 26th, 2015

AXS-512S24

V1.2

June 5th, 2013

 

 

This firmware can be updated from V7.02, V7.01, V6.02, V6.01 and V6.00. When you want to update F55 and F5 from V5.11 and earlier, you must update to V6.00 first. Regarding the procedure and functions about V6.00, please refer to “PMW-F55/F5 Firmware Version V6.00 Release note” which was released on May 29th, 2015. http://community.sony.com/t5/F5-F55/NEW-Version-6-Firmware-F5-and-F55/m-p/506807/highlight/true#M281...

 

F55 and F5 must not be downgraded to previous versions after updating. We cannot guarantee trouble free operation after downgrading.

 

An “All File” saved by a previous firmware version can be loaded to V8.00 of F55 and F5. On the other hand, “ALL File” created by V8.00 is not compatible with F55/F5 installing earlier firmware version.

 

NOTE: The new Firmware V8.00 for PMW-F55/F5 is only compatible with AXS-R5 running with Firmware V4.1. If your AXS-R5 has installed an older Version, please update to current Firmware V4.1 the same time. http://community.sony.com/t5/F5-F55/NEW-F5-F55-Firmware-Version-v4-11-and-AXS-R5-v4-1/m-p/410782#M19...

 

<<Modification from V8.00 of F55 and F5>>

 

XAVC 4K/QFHD Class480 (PMW-F55 and PMW-F5 with CBKZ-55FX)

 

XAVC 4K Class480 can be recorded and playback when the system frequency is set to 23.98, 24.0, 25.0, or 29.97. And XAVC QFHD Class480 can be recorded and playback when the system frequency is set to 23.98, 25.0, or 29.97.

 

Supporting AXS-R7, new Portable Memory Recorder

 

The PMW-F55/F5 is compatible with the portable memory recorder AXS-R7. The following functions are available by attaching the AXS-R7 to the camcorder.

 

4K 120fps recording (PMW-F55 only): 4K 120FPS picture can be recorded to the AXS memory card. When the system frequency is set to 23.98P, slow motion picture in 4K at 5× slower speed can be recorded.

 

New format X-OCN recording: In addition to the RAW recording mode, a new format: X-OCN is now introduced

 

Picture Cache function: The Picture Cache function is also available for recording to an AXS memory card. The Cache Rec Time can be selected up to 30 seconds.

 

Supporting new G series and M series XQD memory cards

 

The new G series (QD-G32E, QD-G64E, QD-G128E) and M series (QD-M32A, QD-M64A, QD-M128A) have been added to the XQD memory card lineup, which can be used with the camcorder. Like the existing G series, the new G series can be used with all recording formats and also when “High Frame Rate Mode” is set to “On” or “Off.” The M series, like the N series, can be used with MPEG 1920 × 1080 P/i and 1280 × 720 P.

 

* The XQD Express Card adapter (QDA-EX1) is required to use an XQD memory card

Bug Fix

 

FPS control usability on Sub Display is improved. Lens aberration correction for some lenses is corrected.

When Audio Input switch is changed, Audio noise was occurred. This has been fixed.

 

When CBK-DCB01 is connected without the remote controller, Auto Iris function was not working correctly. This has been fixed.

 

The clip metadata recording Color Bar was not correct. This has been fixed.

 

<Notification we would like to share> 1. iOS setting for Wi-Fi Remote

While using Wi-Fi Remote by iOS devices and Safari, please turn off Private browse function.

 

<< Version up procedure >>

Please refer to “Version Up Guide for PMW-F55 and F5”.

 

 

USER MANUAL IS AVAILABLE FOR DOWNLOAD BELOW

 

 

DO NOT download and install version 8 firmware if your serial number falls within serial number range detailed above

 

F55 download here:

https://www.servicesplus.sel.sony.com/sony-software-model-PMWF55.aspx

 

 

F5 download here:

https://www.servicesplus.sel.sony.com/sony-software-model-PMWF5.aspx

 

 

 

 

Expert
Posts: 182
Registered: ‎02-13-2013
Message 2 of 82 (10,147 Views)

Re: NEW Version 8 firmware

Can you please explain a bit about why certain serial numbers are required to be upgraded by a service centre. My F5 falls within the range and I just want to know what the process will be. Is it a hardware upgrade or something more simple.

 

I live in Vancouver so my service centre is just an authorized store rather than an actual Sony service centre. I called them this morning and I was told to call back in about a week once they have more information from Sony.

 

So to quote Jerry Seinfeld "whats the deal?"

Expert
Posts: 246
Registered: ‎06-28-2013
Message 3 of 82 (10,115 Views)

Re: NEW Version 8 firmware

Fusion Cine can't take care of it?

Expert
Posts: 182
Registered: ‎02-13-2013
Message 4 of 82 (10,029 Views)

Re: NEW Version 8 firmware

[ Edited ]

They told me that they will be able to but I'll need to call back in in about a week once they get proper word from Sony on how to handle the upgrade. Basically they had no info yet.

Expert
Posts: 1,078
Registered: ‎04-21-2013
Message 5 of 82 (10,012 Views)

Re: NEW Version 8 firmware

As far as I can see it, there is no improvement for "standard" F5 users. Right?

Combined with the hassle of not upgrading yourself, there is really no improvement with installing this version.

 

Looking forward to the new RAW-Viewer, though Smiley Happy

 

__Peter__

 

Expert
Posts: 182
Registered: ‎02-13-2013
Message 6 of 82 (10,002 Views)

Re: NEW Version 8 firmware

I think the main two improvements for F5 owners is the higher quality 4k XAVC480 (I gues that may not qualify for standard user) and compatibility with the new XQD cards. Otherwise not a ton.

Expert
Posts: 159
Registered: ‎10-12-2014
Message 7 of 82 (9,991 Views)

Re: NEW Version 8 firmware

...and bug fixes, which is kinda a big deal.

Expert
Posts: 2,345
Registered: ‎11-21-2012
Message 8 of 82 (9,905 Views)

Re: NEW Version 8 firmware

....and the ability to use all the features of the AXS-R7 (except 120fps).

Basically EVERYTHING except the 120fps bit works with the F5.....


Also:

"Lens aberration correction for some lenses is corrected."

Since when was that a feature of these cameras??
-----------------------------------------------------
Nez
http://www.videosoul.co.uk/
http://twitter.com/watchvideosoul
Expert
Posts: 133
Registered: ‎11-20-2012
Message 9 of 82 (9,889 Views)

Re: NEW Version 8 firmware

So now when I go to REC Format the only options I have are 2k and HD the 4k and QFHD formats are greyed out ,help?

 

 

thaddeus @setla - chief content officer/DP/editor
Sony F5 F55 Users Facebook group
Setla Films

Expert
Posts: 2,345
Registered: ‎11-21-2012
Message 10 of 82 (9,863 Views)

Re: NEW Version 8 firmware

Base frame rate?
-----------------------------------------------------
Nez
http://www.videosoul.co.uk/
http://twitter.com/watchvideosoul

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