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Expert
Posts: 416
Registered: ‎04-03-2013
Message 31 of 80 (2,844 Views)

Re: NEW Version 8 firmware

[ Edited ]

Hi, Thaddeus,

 

Did you get your greyed-out Class480 options issue sorted?

 

If not, here are a few notes and suggestions.

 

First, from the Version 8.0 manual, the Class480 options are available on PMW-F5 with the CBKZ-55FX applied or PMWF55 only.

 

Did you do an All Reset after the upgrade?  As I have mentioned previously in other threads, I have found, with some upgrades, that it takes up to four or five All Resets to fully implement the firmware upgrade.

 

As well, your CBKZ-55FX option may need to be re-installed or re-initialized.

Just some ideas that may lead to a solution.

 

Best regards,
Will

 

PS, I was writing for Thaddeus while Nick was writing for Mark.

Apprentice
Posts: 28
Registered: ‎09-14-2016
Message 32 of 80 (2,843 Views)

Re: NEW Version 8 firmware

Agh, thank you!  I was thinking it needed the R5 or R7!  That's great!  

Apprentice
Posts: 28
Registered: ‎09-14-2016
Message 33 of 80 (2,812 Views)

Re: NEW Version 8 firmware

I just received my camera.  How can I confirm the 4K license is installed?

 

any help would b appreciated!

 

thanks,

 

Mark

Apprentice
Posts: 28
Registered: ‎09-14-2016
Message 34 of 80 (2,806 Views)

Re: NEW Version 8 firmware

One thing I just realized is that I only have an sxs-1 card in the camera so I am gusessing that the 4K option won't show.  So if there is a way to confirm the license without having the needed card?

 

thanks, Mark

Expert
Posts: 416
Registered: ‎04-03-2013
Message 35 of 80 (2,792 Views)

Re: NEW Version 8 firmware

Hi, Mark,

 

Did you purchase the CBKZ-55FX option?

 

If, yes, you have to install it by putting it on an SD card and inserting that SD card into the SD slot under the SxS slots on the camera.

 

Then, go to the System menu and select the Option submenu.  The CBKZ-55FX option should show as one of the options available to install, except not with that name specifically.  Just select and execute the procedure.

 

I'm only guessing on these instructions.  I'm an F55 owner/operator. But, this is how I'd initialize the CBK-55PD option if it was installed on my unit.  It's shown as "DNxHD/ProRes" in the Option submenu.

 

Best regards,
Will

Apprentice
Posts: 28
Registered: ‎09-14-2016
Message 36 of 80 (2,781 Views)

Re: NEW Version 8 firmware

Thanks.m I bought my camera used and it's supposed to have the 4K upgrade already installed...just need to verify if that is correct.

Expert
Posts: 416
Registered: ‎04-03-2013
Message 37 of 80 (2,773 Views)

Re: NEW Version 8 firmware

[ Edited ]

Yes, Mark,

 

You'll need to get that license key from the seller, or find it among the materials you received with the camera.

 

If that SxS-1 card you have has a label on it mentioning an option, the serial number or ID may be there.

 

Btw, I am using license key, serial number, and ID as interchangeable terms.  I could be wrong.

Best,
Will

 

Apprentice
Posts: 28
Registered: ‎09-14-2016
Message 38 of 80 (2,759 Views)

Re: NEW Version 8 firmware

Thanks.

Apprentice
Posts: 28
Registered: ‎09-14-2016
Message 39 of 80 (2,746 Views)

Re: NEW Version 8 firmware

Okay, I think I figured it out.  I had to select to last menu choice and now it shows a small x after the 4K also it provides an ID number, which I presume is the license number.  

 

...lots for me to learn!

 

thanks for the help!

 

Mark

Expert
Posts: 416
Registered: ‎04-03-2013
Message 40 of 80 (2,743 Views)

Re: NEW Version 8 firmware

[ Edited ]

Mark,

 

Did your 4K and QFHD XAVC Class480 options become available, now?

 

Will

 

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