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Rookie
Posts: 1
Registered: ‎03-11-2017
Message 1 of 2 (620 Views)

Broken after two months - Sony - XB50BS Extra Bass Sports Wireless In-Ear Headphones - Black

I purchased Sony - XB50BS Extra Bass Sports Wireless In-Ear Headphones - Black shortly after Christmas for myself. I use them for 1-2 hours a day. A few days ago I noticed that the soft plastic "button" over the power switch had popped off. I have to use a pin to turn the power to the headphones on/off. I have also had the plastic piece over the volume controls come off a well, but luckily I felt it and was able to push it back into place before I lost that as well. These are advertised for athletics and as an active person I'm disappointed that they have held up for only 2 months. I would like a replacement or to have them repaired.

Moderator
Posts: 4,644
Registered: ‎03-12-2015
Message 2 of 2 (583 Views)

Re: Broken after two months - Sony - XB50BS Extra Bass Sports Wireless In-Ear Headphones - Black

[ Edited ]

 

Hi, Azazelcat,  

 

Welcome to Sony Community! 

 

For further assistance with this, please visit this link: https://esupport.sony.com/US/p/service.pl

 

Thanks,

 

Vincent 

 

 

If my post answers your question, please mark it as "Accept as Solution"

 

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