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Rookie
Posts: 1
Registered: ‎04-16-2017
Message 1 of 2 (114 Views)

Earpads disintegrating

Hey, I have a pair of MDR-XB500. I bought them a few years ago, and not too long after I got them, the earpads started to peal. I thought this would eventually slow down but it has just gotten worse and worse, and the earpads now seem to be disintegrating. These were very expensive headphones and I'd like to keep using them, but I feel like this was just a faulty earpad put out by Sony, as it seems to be a really common problem. Is there anything you can do to help me?

Thanks!

Moderator
Posts: 3,780
Registered: ‎10-20-2014
Message 2 of 2 (99 Views)

Re: Earpads disintegrating

Hi sjlamb77,

 

Welcome and thank you for considering SONY Community!

 

We apologize for the inconvenience.

Please contact our Parts and Accessory department for the compatible ear cushions to your headphones in the link below.

 

https://sony.encompass.com/

 

 

Thanks,

>Joffrey

 

 


If my post answers your question, please mark it as "Accept as Solution"

 

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