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Rookie
Posts: 2
Registered: ‎09-03-2017
Message 1 of 3 (553 Views)

Headphones MDR-XB70BT/BZE headset with mic

Headphones MDR-XB70BT/BZE headset with mic is not getting connected
Rookie
Posts: 2
Registered: ‎09-03-2017
Message 2 of 3 (550 Views)

Re: Headphones MDR-XB70BT/BZE headset with mic

When m doing power on its giving me red light blinking 3 times and then it starts blink blue light
Moderator
Posts: 4,628
Registered: ‎03-12-2015
Message 3 of 3 (465 Views)

Re: Headphones MDR-XB70BT/BZE headset with mic

 

Hi, Snehalpatil3033

 

Thank you for considering Sony Community! 

 

You may try to initializing the headset to restore factory settings to fully isolate the issue, 

Disconnect the micro-USB cable, turn off the headset, then press and hold the  button and - button simultaneously for more than 7 seconds.

The indicator (blue) flashes 4 times ( ), and the headset is reset to the factory settings. All pairing information is deleted.

 

 

For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.

 

Regards,

 

Vincent 

 

 

If my post answers your question, please mark it as "Accept as Solution"

 

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