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Rookie
Posts: 1
Registered: ‎10-25-2016
Message 1 of 4 (1,421 Views)

MDR-1000X static noise

[ Edited ]

When I turn on my headphones, I hear this constant quiet static noise in the background (with noise cancelling off). The headphones never sound completely quiet. It doesn't matter how it is connected (bluetooth or wired). When noise cancelling is on, it is much louder and apparent. Instead of just cancelling out outside noise, it replaces it with this constant static instead. And then when ambient sound is turned on, there is also the static noise. Does this happen to anyone else? Are they defectve?

Moderator
Posts: 3,903
Registered: ‎10-20-2014
Message 2 of 4 (1,357 Views)

Re: MDR-1000X static noise

Hi Goroguy,

 

Have you tried calling our Technical Support team about this issue?
If so, kindly send your reference number/event ID to me via Private Message(PM) so we can further assist you.

 

Thanks,
>Joffrey

 

Rookie
Posts: 3
Registered: ‎03-19-2017
Message 3 of 4 (783 Views)

Re: MDR-1000X static noise

Yes, I have the same problem. Is that "normal", or does that means my headphones are defective?

Enthusiast
Posts: 1
Registered: ‎03-21-2017
Message 4 of 4 (759 Views)

Re: MDR-1000X static noise

I have this issue as well.

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