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Enthusiast
Posts: 2
Registered: ‎04-02-2017
Message 1 of 3 (838 Views)
Accepted Solution

MDR-1000X switching on by itself

[ Edited ]

My new MDR-1000X bluetooth headphones are switching on by itself now and then, when they are not used and just laying on the table.

Then they switch off after several minutes (but that's expected behaviour because no sound is played).

 

More people with this problem? 

 

Moderator
Posts: 869
Registered: ‎11-04-2016
Message 2 of 3 (771 Views)

Re: MDR-1000X switching on by itself

Hi Bmensink,

 

Welcome to the SONY Community!

 

Try resetting the unit to isolate the issue, connect the headset to a booted computer using the supplied micro-USB cable, then press the power button and NC button simultaneously. The headset will be reset. Pairing information is not deleted. You may access this in the next link: http://helpguide.sony.net/mdr/1000x/v1/en/contents/TP0001176174.html.

 

 

Regards, 

~Erin

 

If my post answers your question, please click the button below "Accept as Solution".

Enthusiast
Posts: 2
Registered: ‎04-02-2017
Message 3 of 3 (686 Views)

Re: MDR-1000X switching on by itself

It seems like the problem didn't occur after resetting the headphones. Thanks!

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