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Rookie
Posts: 1
Registered: ‎04-16-2017
Message 1 of 2 (531 Views)

MDR-1000x right cup tapping noise when NC is on

When I have my noise cancelling turned on, the right cup makes a tapping noise constantly, almost like the sound of a helicopter. I've had these since December and today is the first day they have started doing this. I'm use to the static which occurs when noise cancelling is on and no music is playing and I'm not sure if that is normal either, but I have grown accustomed to it. However, this tapping noise is almost maddening. I've tried resetting the headphones to factory settings and that did not help. It still occurs anytime the noise cancellation is turned on. Any help would be appreciated!

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Moderator
Posts: 4,146
Registered: ‎10-20-2014
Message 2 of 2 (514 Views)

Re: MDR-1000x right cup tapping noise when NC is on

Hi MThrift19,

 

Welcome and thank you for considering SONY Community!

 

Have you tried calling our Technical Support team about this issue?

If so, kindly send your reference number/event ID to me via Private Message(PM) so we can further assist you.

 

 

Thanks,

>Joffrey

 

 

 

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