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Posts: 2
Registered: ‎04-26-2017
Message 1 of 3 (1,598 Views)
Accepted Solution

MDR-E9LP poor quality

Dear Sony,


I have an ancient MDR-E931 earphone, it's like ~10 years old and I'm very much satisfied with it (for the record I want to say that back then I chose it, instead of buying a discman earphone replacement part for a double price). Unfortunately over the years it has fallen into parts literally. A few months ago I bought a pair of MDR-E9LP, because it's the only model that is neither a headphone (after a while that hurts my ears) nor an in-ear plug (it annoys me extremely). Bad luck that it is the cheapest model you have. But its quality is extremely poor. There's nothing coming out of it in the lower frequencies, the overall sound is therefore something very strange, and the product in general is unsuitable to listen to music. Overall, I didn't choose a random Chinese brand, but Sony, and I am really sad that I couldn't replace my old earphones with a quality product.

Is there a way to have it replaced? Don't you have somewhere in stock an old non-headphone, non in-ear plug pair of quality earphones?




Posts: 4,666
Registered: ‎03-12-2015
Message 2 of 3 (1,584 Views)

Re: MDR-E9LP poor quality


Hi, Kazi


Thank you for visiting Sony Community! 


For further assistance, we kindly recommend visiting our Sony Global Website for information on contacting the Sony Support Center in your region at Due to proximity, they are in a better position to respond to your questions or concerns.







If my post answers your question, please mark it as "Accept as Solution"


Posts: 2
Registered: ‎04-26-2017
Message 3 of 3 (1,355 Views)

Re: MDR-E9LP poor quality

Bad luck that they do not respond for over a month...



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